McDonald's

3.4
1389 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4123 Hixson Pike, Chattanooga, TN
37415, United States

Hours

Reviews

3.4
1,389 reviews
5 stars
488
4 stars
269
3 stars
233
2 stars
111
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating significant service problems.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and quality.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and a messy dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying their meals.
  • HT
    Humble Traveler
    5 days ago
    5.0
    Probably the best mcdonald’s in chattanooga morning shift women are alawys so nice who ever is making the food actually makes it good shoutout this mcdonalds
  • JG
    Jonathan Green
    Dec 30, 2025
    1.0
    Susan was rude from the get go in the drive thru the proceeded to interrupt me to ask the same question I had just answered making taking the order take twice as long then had to wait ten minutes to get my food and my Big Mac was missing the meat and also calling me love and sweetheart ( that is not appropriate unless your my wife ) I would say it could t get worse but I don’t want them to take that as a challenge
  • JM
    Jarrod Minton
    Dec 6, 2025
    3.0
    Gross
  • KB
    Karen Butler
    Nov 21, 2025
    5.0
    Was a great meal
  • JS
    Josh Latour (Sarge888)
    Nov 8, 2025
    2.0
    The snack wraps I got from this place. I don't know if they knew how to actually wrap the wrap. They also put way more than could be fit inside said wrap, making an almighty mess in my car. Most of the snack wraps I have gotten in the past from other McDonald's has been short sweet while this one seemed to be a way overloaded burrito. Maybe some might like that. I used to work for McDonald's and that is not how you're supposed to make it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4123 Hixson Pike, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:00 AM to 2:00 AM the following day.