McDonald's

3.4
1382 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4123 Hixson Pike, Chattanooga, TN
37415, United States

Hours

Reviews

3.4
1,382 reviews
5 stars
483
4 stars
268
3 stars
232
2 stars
112
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and training among staff.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and a messy dining area.

Positive Experiences

Despite the negative feedback, there were mentions of friendly staff and good service at certain times, highlighting that experiences can vary.
  • KB
    Karen Butler
    3 days ago
    5.0
    Was a great meal
  • LJ
    Lee Jimmy
    Nov 10, 2025
    5.0
    It was good
  • JS
    Josh Latour (Sarge888)
    Nov 8, 2025
    2.0
    The snack wraps I got from this place. I don't know if they knew how to actually wrap the wrap. They also put way more than could be fit inside said wrap, making an almighty mess in my car. Most of the snack wraps I have gotten in the past from other McDonald's has been short sweet while this one seemed to be a way overloaded burrito. Maybe some might like that. I used to work for McDonald's and that is not how you're supposed to make it.
  • EM
    Emily Monday
    Oct 19, 2025
    1.0
    Food was terrible. Workers was on their phones laying over food counter. Two was taken breaks while busy. Fires was hard and burgers tasted like krystals on a bad day
  • IW
    Ira Weiss
    Oct 4, 2025
    5.0
    Quarter Pounder with cheese.. yummy

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4123 Hixson Pike, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:00 AM to 2:00 AM the following day.