McDonald's

3.2
1132 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1735 Ooltewah Ringgold Road, Chattanooga, TN
37363, United States

Hours

Reviews

3.2
1,132 reviews
5 stars
341
4 stars
197
3 stars
185
2 stars
116
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor staff training and overall management practices.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.

Inconsistent Experience

While some customers had positive experiences, many others reported consistently negative experiences, indicating a lack of reliability.
  • JR
    John R.
    2 days ago
    2.0
    Evening shift doesn't seem to care about quality of food or how long it takes. Wasn't even busy.
  • RR
    Reina
    6 days ago
    2.0
    Just moved to Chattanooga and decided to try this McDonald’s! Not a pleasant experience, twice I have been here as I approach the window the cashier simply just says “go ahead with your order” I run the front of house of a restaurant and have worked drive thru many times and this is just not how you greet customers.
  • CK
    Catalina Kay
    Dec 25, 2025
    3.0
    Y’all need to call corporate and fix the hours on the website. Too many times I’ve gone to this location because Google AND McDonalds website says they’re open and they’re closed. So either corporate is wrong about your hours or y’all are closing over an hour early.
  • AA
    Addison
    Dec 24, 2025
    1.0
    The Hispanic male manager is so rude, loud, and bossing all over the place in the back. The food is always awful and the girls on the intercom are always so cutthroat and rude! I hate this Mcdonalds so much, and that really sucks for us in a pinch because it is so close. This place needs to clean out and get a whole new team. Ringgold, Ooltewah, Gunbarrel, Fort O, almost all of the surrounding locations are 10 times better. Clean up or shut down and stop wasting space! Too much of our money has been WASTED here to keep these doors open... Never again.
  • GG
    Georgia
    Dec 13, 2025
    1.0
    Today was a rough one. I had 30 minutes to take a lunch from work and didn’t end up having time to eat at all. I work 2 minutes away so I assumed it’d be plenty of time. The girl working the register today around noon definitely needs some more training. There were two cars in front of me and for some reason it took 30 minutes until I got to the window. I ordered a vanilla coffee, water, and small fry and it still took about 10 minutes for them to get it all together once I finally got to the window. My coffee was disgusting. All of the syrup was at the bottom and my first sip was just straight caramel (I ordered vanilla). I also watched it sit in the window for a while when it was the last thing i was waiting for after I had already been waiting so long. The car in front of me drove off and I let her know so I wouldn’t be charged for that order and she didn’t even ask what my order was until after I had paid. My whole order was wasted bc I didn’t have time to eat and I couldn’t drink the coffee.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1735 Ooltewah Ringgold Road, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.