McDonald's

3.2
1112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1735 Ooltewah Ringgold Road, Chattanooga, TN
37363, United States

Hours

Reviews

3.2
1,112 reviews
5 stars
337
4 stars
196
3 stars
183
2 stars
112
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff, leading to a frustrating experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or poorly prepared items.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of hospitality and professionalism.

Operational Hours

Several reviews criticized the restaurant for inconsistent hours, including closing early and opening late.
  • RB
    Ryan Ballard
    6 days ago
    5.0
    It was great service from the staff
  • TR
    Timothy Roberts
    Nov 11, 2025
    5.0
    Great service, clean tables
  • LN
    LaShay Nazreih
    Nov 1, 2025
    1.0
    Ordered online, they closed early and employees were driving by yelling “WE CLOSED” at us before 11pm. No cancelled order or refund from the app. Disputing the charge with my bank now. Huge inconvenience.
  • VG
    Virginia Garrett
    Oct 30, 2025
    1.0
    We ordered on the app and when we arrived the line was wrapped around the building so we went inside to pick up our order. The employee refused to give us the order. He said we had to get back in line even though it was ready. So we got back in line and after 25 minutes we finally got to the window. I asked the girl why they couldn’t give us our food. She said she’d only been there 10 minutes and slammed the window shut. I hardly go there and after this experience I’ll never go back. If the girl at the window would have been polite it would have nice. I don’t understand why your employees can be so rude!! That’s the worst McDonald’s I’ve ever been to.
  • NA
    Natalya Abubakirova
    Oct 6, 2025
    4.0
    We’ve done curbside pickup here twice in the past month, and both times our order was missing a few items. The first time, we didn’t notice until we were already driving away. The second time, we checked right away, went inside, and told them what was missing — the woman who brought out our order was very kind and fixed everything without any problem. Still, it took a bit longer than expected. So our advice: always double-check your order before you leave.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1735 Ooltewah Ringgold Road, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.