Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,151 reviews
5 stars
567
4 stars
364
3 stars
328
2 stars
210
1 star
682
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or stale food.
- BBBlack BartDec 30, 20255.0If you treat people well, they tend to treat you well. All we ordered was coffee at the drive thru. It was a festive experience all around. Good people make good beverages for good people.
- BSBrandy ShellDec 30, 20252.0Opens at 6am not 5am like it says online. Several very Rude employees with extremely poor customer service skills and little to no care for the restaurant as a whole. Door dash and Uber eats drivers are treated irrelevant and like for trash which is insane to me bc the apps and ultimately the delivery drivers bring lots of business to places like this raising employees pay rates and giving opportunity for more hours to work. I would think they would appreciate us delivering for them and bringing business to the area and the restaurant but the employees here don’t seem to understand how business works.
- SSSeSaGamingDec 28, 20252.0Waited 45 minutes at curb side and ended up needing to go inside to get my order. Food was cold, fries old, and it is very clear this location is short staffed.
- JBJ BDec 24, 20252.0Are all Mc Donald's in Tennessee not capable of making milk shakes? Am sure the place is fine and looks like most McDonald's but why was this store not able to make a Milkshake at 2pm? Interesting now that I think about it, even the other location I tried two days ago was not able to make it at 2pm. Sorry but you getting a two star.
- RRReinaDec 22, 20254.0Just left from here. Food came out piping hot and made correctly which is a huge plus but the customer service is lacking so bad. I work in customer service and there’s a way to speak to people and handle customers. McDonald’s of all the fast food has the most rude employees. The food was good though.
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 2017 Gunbarrel Rd, Chattanooga?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
When is the drive-through open at this McDonald's?
The drive-through operates from 6:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order online or through an app for this McDonald's?
Yes, you can order online via the delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Chili's Grill & Bar, The Chop House steakhouse, Volcano Korean BBQ, Captain D's seafood, Cheddar's Scratch Kitchen, and Abuelo’s Mexican Restaurant.
Are there nearby shopping or service locations that customers might find useful?
Yes, nearby places include Walmart Grocery Pickup and Delivery, Walmart Pharmacy, The Vitamin Shoppe, Men's Wearhouse, Bassett Furniture, Jared jewelry store, and Hamilton Village shopping center.
Are there nearby health and beauty services close to McDonald's?
Nearby health and beauty services include Jules Sugaring for hair removal, Eyeglass World optometrist, Blue Naturals cosmetic supplies, and McDonald Eye Care & Associates.