McDonald's

Reviews

• MS

  Mindy Swartz

  Oct 24, 2025
  1.0
  We stopped in this location after a long day of driving over 10 hours. I ordered from my app on my phone. My son and I walked up to the counter area to wait for our order while my husband and daughter waited in a booth. There were about seven people waiting for their orders at the front counter. There were six boys sitting at a table who were also waiting for their food. My son and I waited for 15 or more minutes while they were slowly getting the food for the other guests who were waiting at the counter. Finally they asked us what our order was and said it was just started. The lady who looked like a supervisor was getting food for an order when she accidentally knocked the bag to the ground and had to start over. She later sneezed over the food area where she was getting orders ready while not covering her mouth. We finally got our food after waiting more than 20 minutes for it and didn't have our drink cups. I took the food to my husband and then went to get our drinks. The ice got stuck in the machine when I was getting our 4th drink out of 4 and the ice got stuck and would not come out. I tried to get it to work and it didn't. I asked my son to take the cup to the front and have them fill it for me with some ice. They said it would be a minute, but no one ever got it for him. He waited for about five minutes while no one was at the front counter area any longer. I got upset with waiting and left my cup by the soda fountains as one of the fountains had a sign on it that it was out of order. When I finally tried my food the fries were cold and not fully cooked and the chicken nuggets were also not fully cooked. We were so disappointed with the service that we did not eat and threw the food away. I would give this location a zero star rating but it would not allow me to. If I were the franchise owner if this was not a corporate store, I would really look at the staff and service to ensure my guests were taken care of as this location has had multiple reviews that they would rate this location less than one star, but they were not able to leave zero star rating.
• SG

  Seth Griffin

  Oct 24, 2025
  2.0
  The only saving grace was the cookies. We waited for 40 mins for our food.
• TR

  Taylor Rodgers

  Oct 18, 2025
  1.0
  Came in the morning and was declined service due to the restaurant not being open. Employees ignored me until I finally drove around to the payment window and sat there for a few minutes. I am unsure how the restaurant’s closure was communicated to customers as the drive thru window sign said it was open 24 hours Friday-Sunday and it also shows the same on Google Maps. Lights in the restaurant were completely on, as well. Unless this was just a way to not have to take an order, they need to have this updated.
• KZ

  Karissa Z

  Oct 17, 2025
  1.0
  Very disappointing as we are a family of four on our way home from a vacation been on the road all day, we where hungry after we stopped for the night, just to go in and have to wait over 30 minutes for our food for it to be cold and gross. The burger tastes old. Fries where cold and just plain gross. Not only where we disappointed in our meals but there were others waiting for smaller meals for over 40+ minutes. Management was cussing at employees and yelling in the back FOH guy at register didn't know what he was doing and blamed everyone else for the mess ups, then just stood there not helping anyone in the back.
• DZ

  David Ziegelbauer

  Oct 17, 2025
  1.0
  If I could give this location a negative star review I would it was ridiculous.....out of 4 orders they got 0 correct on multiple tries on each order .they did have a issue with he kiosks but 3 out of 4 employees just stood there with hands in pockets while the manager ran around and messed up all the orders. Do better...if they can't handle a hiccup as small as what they had then hire nee people cause all of these need fired. If they worked for me they would gone.

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