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McDonald's

3.3
(2498 reviews)

Business Details

156 Browns Ferry Rd, Chattanooga, TN
37419, United States
(423) 821-7976
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
156 Browns Ferry Rd, Chattanooga, TN
37419, United States

Hours

Reviews

3.3
2,498 reviews
5 stars
768
4 stars
500
3 stars
499
2 stars
231
1 star
500

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for food orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Food Quality

Customers frequently complained about cold and poorly prepared food.

Staff Behavior

Mixed feedback on staff friendliness, with some reports of rude service and poor management.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the restaurant.
  • JW
    james wiles
    1 day ago
    4.0
    Great food, fresh didn't wait long
  • KW
    Kylee Williams
    6 days ago
    1.0
    Literally ordered breakfast at 10:13 , car wouldn’t started and shower up at 10:32 for my order that was already paid for and accepted and they wouldn’t give it to me . Why accept the order if I can’t have it ? I know good and well it was already ready . Terrible
  • KA
    Kabosu Audio
    Feb 22, 2026
    1.0
    HOW BOUT DONT SEND US A NOTIFICATION SAYING ITS READY IF ITS NOT GONNA BE FOR ANOTHER TEN MIN 💡
  • BB
    Bella
    Feb 21, 2026
    1.0
    Was doing DoorDash, and this McDonald’s put the order as ready when it wasn’t. Bad customer service, and should not do this at all. As they stated “so it wouldn’t hurt our time” I have worked at a McDonald’s and it doesn’t affect the time that bad. Need to fix this.
  • JJ
    Johnny
    Feb 7, 2026
    1.0
    Food wasn't good was cold nobody was at drive thru for 5 mins never said anything had to drive to the window to order absolutely terrible service if I was over this McDonald's id look at getting a better manager and some better staff wouldn't recommend this McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 156 Browns Ferry Rd, Chattanooga?

McDonald's at 156 Browns Ferry Rd operates daily with hours mostly from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open later, with some services available up to 3:59 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Fridays from 5:00 AM until 3:59 AM the next day, Saturdays from 4:00 AM until 3:59 AM, and Sundays from 4:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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