McDonald's

3.1
3163 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1117 E 3rd St, Chattanooga, TN
37403, United States

Hours

Reviews

3.1
3,163 reviews
5 stars
908
4 stars
540
3 stars
548
2 stars
326
1 star
841

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Cleanliness

Customers frequently mentioned unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the dining area.

Food Quality

While some customers enjoyed hot and fresh food, many reported receiving cold or incorrect orders.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to inefficiencies and customer dissatisfaction.

Long Wait Times

Many customers experienced excessive wait times, both in the drive-thru and inside the restaurant.
  • PM
    Phillip McCloskey
    3 days ago
    5.0
    Honestly, in recent years, McDonald’s has went down and quality, but I cannot say that for this particular one. My burger came out quickly. The staff was nice and kind. My burger wasn’t destroyed or smashed like it usually is at different locations. I would absolutely eat here more often if the quality that I received continues.
  • CC
    CED
    5 days ago
    1.0
    Thought I was going to DIE after seeing my burger as hungry as I was, this shit messed me up McDonald's 23rd st, Chattanooga tn
  • BB
    Bethany
    Nov 16, 2025
    2.0
    ordered food on door dash at 12am, had 2 different drivers tell us that they were REFUSING to make the food. i am confused on what the point of you being clocked in is if you are refusing to do your job. would love to rate the food but wasn’t given the chance to receive it!
  • LC
    Lindsey Catoe
    Nov 11, 2025
    1.0
    I went yesterday during the night, because I work third shift, and they weren't open. I tried again tonight during my break which is at 3:00 a.m. but I called ahead of time first so that I didn't drive over there and them be closed again. The lady that answered the phone said that they were open but only drive-thru. So I took my sorry butt over there and as soon as I went to order, they said only doordash and Uber eats. I told them that I called before I drove over there and they said that they were open. He then said, again, that they were only open for doordash and Uber eats. Apparently it's an everyday thing between 3:00am and 4:20am because of them switching to breakfast. Somebody needs to teach these employees (whoever answers the phones) how to communicate with each other. Especially for people who are taking the time to choose this as their place to eat and they only get a short amount of time for their lunch. And as far as corporate, they need to update their Google search page to where it says they are not open to the public between those times everyday. This is literally the only fast food around and it's right across from the hospital. I know for a fact I'm not the only one who's going out in the cold just to go over there and be disappointed that they're closed even though it says they're open online or because they called and the person on the phone told them they were open when they weren't. Sincerely, A hangry person who just wanted a burger.
  • TF
    T F
    Nov 4, 2025
    1.0
    Arrived around 3pm. Rude employees, couldn't hear drive-thru operator, loud music playing through speakers, drive-thru employee misspoke when referencing our order and was talking back rudely when corrected. I'll never come back.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1117 E 3rd St, Chattanooga?

McDonald's at 1117 E 3rd St operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.