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Jimmy John's

3.8
(373 reviews)
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Business Details

7407 Igou Gap Rd, Chattanooga, TN
37421, United States
(423) 803-1000
https://locations.jimmyjohns.com/tn/chattanooga/sandwiches-3205.html

About

Sandwich Restaurant

Location

Jimmy John's
7407 Igou Gap Rd, Chattanooga, TN
37421, United States

Hours

Reviews

3.8
373 reviews
5 stars
196
4 stars
60
3 stars
24
2 stars
22
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude interactions and poor management.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Delivery Issues

Delivery times were frequently reported as slow, with some customers receiving their orders late or not at all.

Food Quality

While some customers enjoyed the sandwiches and found them fresh, others reported issues with food quality and preparation.

Cleanliness and Environment

The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.
  • OR
    Omar Rojas
    Jan 23, 2026
    5.0
    Excelente lugar para una comida rica y en el momento
  • GG
    Gamingdragon
    Jan 20, 2026
    5.0
    I forgot to ask them to toast my subs and they had already gotten one made and wrapped but they straight up started over and toasted it with no extra charge and I said sorry for making you have to fix another one up and he was like that's what I'm here for best service I've seen in the fast food chain
  • PS
    Phil Smagacz
    Jan 7, 2026
    1.0
    Ordered online. Took a couple hours to get food. Sandwich was made incorrectly: Vito came with mayonnaise (when it shouldn't) and did not include oil & vinegar at all (which it should) Worst experience with a Jimmy John's.
  • AA
    Allie
    Jan 4, 2026
    1.0
    Do not eat here. Jan 3rd. 2026 my family of 6 ate here and half of us got food poisoning. We're still really sick. It was horrible. We think it was either the tomatoes or lettuce but after looking into this it seems like JJ has always struggled with not giving their customers some sort of E coli or other horrible sickness. We will never return to JJ again. Do yourself a huge favor and stay far away from this franchise.
  • SK
    Sam Khoury
    Jan 1, 2026
    5.0
    Good food. Always fresh and service is fast.
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