Five Guys

4.4
1191 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2020 Gunbarrel Rd. in Chattanooga is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2020 Gunbarrel Rd., Chattanooga, TN
37421, United States

Hours

Reviews

4.4
1,191 reviews
5 stars
766
4 stars
261
3 stars
90
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and flavor, though some expressed disappointment with soggy fries or missing ingredients.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost was not justified by the quality of food.

Service

The staff received consistent positive feedback for being friendly and attentive, contributing to a welcoming atmosphere.

Cleanliness

Most customers noted the cleanliness of the location, although a few mentioned issues with cleanliness in dining areas.
  • DK
    Deneice Kemper
    Jan 4, 2026
    5.0
    Faaabulous food and fries plus when you go in there is a barrel.of peanuts you can eat while waiting for.your food . Can't wait to go there again
  • SK
    Sam Khoury
    Jan 1, 2026
    5.0
    Love their burgers and get everything on them. Their fires are also good as well as milkshakes.
  • DB
    Dianna B.
    Dec 28, 2025
    1.0
    My mother and I were going to eat at this location but we refuse to have to walk around the local homeless person that’s laying in front of their entrance on a sleeping bag. This person is there everyday when we pass this location and when I called the manager on duty (Kayla maybe, it was hard to understand her) at this store, her answer was telling me she will tell him to scoot over. She also told me that he doesn’t ask anyone for anything because people will buy him food all day and give it to him. I told her that’s because he knows the game and actually what he’s doing is illegal. The plaza that this 5 Guys is in has numerous no soliciting and loitering signs posted everywhere and this location doesn’t care. No customer wants to go to a business having to walk around a homeless person at their entrance on a sleeping bag.
  • OF
    Oscar Fernandez
    Dec 11, 2025
    3.0
    Good food and service.
  • SF
    Sean Fay
    Nov 30, 2025
    5.0
    Always great burger, fries were a little soggy but that could easily be attributed to the drive home. Regular at Five Guys and will continue to be

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.