Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2020 Gunbarrel Rd. in Chattanooga is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,182 reviews
5 stars
760
4 stars
260
3 stars
89
2 stars
27
1 star
46
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be high, often feeling that the cost did not match the quality of the food.
Food Quality
While some customers praised the burgers and fries as delicious and fresh, others reported issues with greasiness and inconsistency in flavor.
Customer Service
The staff received consistent praise for being friendly, attentive, and efficient, contributing positively to the overall experience.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, with many noting a tidy environment and well-maintained dining areas.
Portion Sizes
Customers appreciated the generous portion sizes, particularly of the fries, which were often described as plentiful.
- SBSlice em BeatzNov 5, 20255.0Love the Burgers.
- JOJoe OwensOct 5, 20251.0way to expensive
- EAEric AvsaOct 3, 20255.0The best!
- DLDavid LaneAug 27, 20251.0Ordered my burger with barbecue sauce. Sat down and noticed no barbecue sauce on the receipt, so I asked the man who took the order if he got the barbecue sauce. He said, I got you. I got home without a drop of barbecue sauce, and became nauseated about 2/3 of the way through from all the grease. Paid way too much for that experience. Fries are the reason the food got two stars.
- DHDebra HewittAug 6, 20255.0The food, service and atmosphere are great. But for 5 of us to have a burger, fries and a pop it costed us over $125.00 dollars for dinner and we were not fully satisfied.....
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2020 Gunbarrel Rd. accept reservations?
No, Five Guys at 2020 Gunbarrel Rd. does not accept reservations.
What are the operating hours for Five Guys in Chattanooga?
Five Guys is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Does Five Guys offer delivery and what are its delivery hours?
Yes, Five Guys offers delivery daily from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday. You can order online through their delivery site.
Can I customize my burger or milkshake at Five Guys Chattanooga?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your cravings.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gluten-free options at Five Guys?
Buns, hot dogs (Canada only), certain sauces, and malt vinegar contain gluten. However, sandwiches can be ordered without buns as wraps or bowls. Cross-contamination risk exists, so review their allergen information for details.
Does Five Guys Chattanooga have wheelchair accessibility and family-friendly facilities?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms, and welcomes children with high chairs available.
What nearby places can I visit before or after dining at Five Guys?
You can visit Urban Air Chattanooga, an adventure and trampoline park, or shop at Big Lots or JOANN Fabric and Craft Stores, all close to Five Guys for entertainment or shopping options.
Is there a beauty or spa service near Five Guys Chattanooga?
Yes, several beauty and spa options surround Five Guys, including 11:Eleven Studio, Iconic Spa - Chattanooga, Shine Hair Studio, and Venus Lash & Brow Studio, perfect for a relaxing visit before or after your meal.
How can I order Five Guys food using mobile apps?
You can order Five Guys through their mobile app available on both Apple App Store and Google Play. The apps provide menu browsing and convenient ordering options.