Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2020 Gunbarrel Rd. in Chattanooga is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting freshness and flavor, though some expressed disappointment with soggy fries or missing ingredients.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified by the quality of food.
Service
The staff received consistent positive feedback for being friendly and attentive, contributing to a welcoming atmosphere.
Cleanliness
Most customers noted the cleanliness of the location, although a few mentioned issues with cleanliness in dining areas.
DK
Deneice Kemper
Jan 4, 2026
5.0
Faaabulous food and fries plus when you go in there is a barrel.of peanuts you can eat while waiting for.your food . Can't wait to go there again
SK
Sam Khoury
Jan 1, 2026
5.0
Love their burgers and get everything on them. Their fires are also good as well as milkshakes.
DB
Dianna B.
Dec 28, 2025
1.0
My mother and I were going to eat at this location but we refuse to have to walk around the local homeless person that’s laying in front of their entrance on a sleeping bag. This person is there everyday when we pass this location and when I called the manager on duty (Kayla maybe, it was hard to understand her) at this store, her answer was telling me she will tell him to scoot over. She also told me that he doesn’t ask anyone for anything because people will buy him food all day and give it to him. I told her that’s because he knows the game and actually what he’s doing is illegal. The plaza that this 5 Guys is in has numerous no soliciting and loitering signs posted everywhere and this location doesn’t care. No customer wants to go to a business having to walk around a homeless person at their entrance on a sleeping bag.
OF
Oscar Fernandez
Dec 11, 2025
3.0
Good food and service.
SF
Sean Fay
Nov 30, 2025
5.0
Always great burger, fries were a little soggy but that could easily be attributed to the drive home. Regular at Five Guys and will continue to be
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2020 Gunbarrel Rd. accept reservations?
No, Five Guys at 2020 Gunbarrel Rd. does not accept reservations.
What are the operating hours for Five Guys in Chattanooga?
Five Guys is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Does Five Guys offer delivery and what are its delivery hours?
Yes, Five Guys offers delivery daily from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday. You can order online through their delivery site.
Can I customize my burger or milkshake at Five Guys Chattanooga?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your cravings.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gluten-free options at Five Guys?
Buns, hot dogs (Canada only), certain sauces, and malt vinegar contain gluten. However, sandwiches can be ordered without buns as wraps or bowls. Cross-contamination risk exists, so review their allergen information for details.
Does Five Guys Chattanooga have wheelchair accessibility and family-friendly facilities?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms, and welcomes children with high chairs available.
What nearby places can I visit before or after dining at Five Guys?
You can visit Urban Air Chattanooga, an adventure and trampoline park, or shop at Big Lots or JOANN Fabric and Craft Stores, all close to Five Guys for entertainment or shopping options.
Is there a beauty or spa service near Five Guys Chattanooga?
Yes, several beauty and spa options surround Five Guys, including 11:Eleven Studio, Iconic Spa - Chattanooga, Shine Hair Studio, and Venus Lash & Brow Studio, perfect for a relaxing visit before or after your meal.
How can I order Five Guys food using mobile apps?
You can order Five Guys through their mobile app available on both Apple App Store and Google Play. The apps provide menu browsing and convenient ordering options.