Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 401 Broad St. in Chattanooga is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,213 reviews
5 stars
751
4 stars
287
3 stars
101
2 stars
37
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting large portions and good taste, though some mentioned issues with greasiness and over-salting.
Service Issues
Several reviews highlighted slow service, long wait times, and inconsistent staff friendliness, with some customers experiencing rudeness.
Pricing Concerns
Many customers found the prices to be high for the quality and quantity of food, with some stating they would not return due to the cost.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and atmosphere, others reported dirty tables and concerns about vagrants in the area.
- GMGabe MillerJan 2, 20263.0They ran out of buns.
- JGJustin GoodnightNov 30, 20251.0Garbage service everytime I come here when a Manger isn't there my food is never ready in a timely manner when I order 15 minutes before getting there. Pay people how much your meals cost an hour and you may get some good employees.
- JTJoseph Aaron ThomasNov 23, 20251.0Food was greasy. Bacon on burger was burned and super salty. The fries were soggy and everything is going ay overpriced. Friendly staff. First and only time we will be choosing to spend here. Summary... Greasy and overpriced.
- JJJusNov 11, 20254.0Solid burger and fries as always
- JJJeffOct 25, 20255.0Love this place.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 401 Broad St. in Chattanooga accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for dine-in at Five Guys Chattanooga?
Five Guys is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Five Guys offer delivery and how can I order?
Yes, Five Guys offers delivery. You can order online at https://order.fiveguys.com/location/chattanooga-broad-st/menu.
What payment options are accepted at Five Guys Chattanooga?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I customize my burger and milkshake at Five Guys?
Yes, there are over 250,000 ways to customize burgers and more than 1,000 milkshake combinations available.
Are there gluten-free options available at Five Guys?
While buns and certain condiments contain gluten, sandwiches can be ordered without buns using wraps or bowls. However, cross-contamination risk exists.
Is the veggie sandwich at Five Guys a veggie patty?
No, the veggie sandwich consists of a mix of peppers, onions, and mushrooms with optional cheese, not a veggie patty.
What nearby places can I visit after dining at Five Guys Chattanooga?
After your meal, you can visit nearby places like Rock Point Books for bookstore browsing, the Classic Arcade Pinball Museum for arcade fun, or Top It Off Frozen Yogurt for a refreshing treat.
How can nearby hotels be useful for Five Guys customers?
Visitors staying at nearby hotels such as Embassy Suites by Hilton Chattanooga Downtown, Hampton by Hilton, or Hampton Inn & Suites Chattanooga/Downtown can easily access Five Guys for convenient meals during their stay.
Are there any other food options close to Five Guys at 401 Broad St.?
Yes, nearby food options include Penn Station Subs for sandwiches, Maple Street Biscuit Company for American and barbecue cuisine, and Lupi's Pizza Pies for pizza lovers.