Brand Certified
Dutch Bros Coffee
4.6(164 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
7961 E Brainerd Rd, Chattanooga, TN
37421, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/tn/chattanooga/7961-e-brainerd-rd
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.6
164 reviews
5 stars
140
4 stars
9
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and energetic, contributing to a positive customer experience.
Drink Quality
Most customers enjoy the variety and taste of the drinks, with many highlighting specific favorites like the Golden Eagle and Kicker.
Speed of Service
Many reviews commend the quick service, especially in the drive-thru, although some customers experienced longer wait times.
Inconsistency
A few customers reported issues with drink quality, such as cold coffee or incorrect orders, indicating some inconsistency in product preparation.
Loyalty Program
Some customers expressed disappointment with the loyalty program, feeling it lacks clarity and rewards compared to competitors.
- KKKage1 day ago5.0Employees are so nice and cheerful!
- NNnadchenFeb 13, 20264.0The last time I went to Dutch Bros was probably about 4 years ago on the west coast, so it's been a while. I'm so happy we have one here now. They have a small parking lot around the vicinity, and I believe they also have a window you can walk to for ordering along with the drive through. I forgot how many options they had on their menu, it was a little overwhelming at first haha. Service was very fast and friendly. I was actually pretty impressed by how fast they made my order, I didn't have a wait time at all really. I ended up ordering the Kicker and it was delicious. It was definitely sweet, but good. Next time I'll have to come back and try their blended drinks, their drinks with sugar free syrup, and also ask for less ice next time. Ice level wasn't too much in proportion to the drink, but I could do with less. That's just my preference. Otherwise I have no complaints, and I will definitely come back.
- ECEmily CothranFeb 9, 20265.0The baristas are super nice and actively make an effort to give you a good experience! Great coffee and great energy!
- TPTJ PiazzaFeb 8, 20261.0I ordered a hot coffee. Came in a hot coffee cup.. but the coffee was cold? Like room temp or slightly below. Was it old? Does it start cold and they forgot to heat it? Not sure how they brew their coffee. First time experience.
- CPChris PattersonJan 31, 20265.0This is our favorite coffee stop. Always friendly and the drinks are top shelf!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 7961 E Brainerd Rd, Chattanooga?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer curbside pickup or delivery services?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services. You can order ahead for a quick curbside pickup experience.
What types of drinks and flavors are available at Dutch Bros Coffee?
Dutch Bros offers a wide variety of drinks including coffee, espresso, hot chocolate, smoothies, and teas with flavors like white chocolate, caramel, hazelnut, peppermint (seasonal), vanilla, and many more.
Are there sugar-free and caffeine-free drink options at Dutch Bros Coffee?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, vanilla, caramel, and more. For caffeine-free options, they have decaffeinated espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
How can I earn rewards or get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to earn points with every purchase and receive a free drink reward on your birthday.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal check payments may vary by location.
Does Dutch Bros Coffee have a drive-through and is it pet friendly?
Yes, Dutch Bros Coffee has a drive-through and welcomes dogs, making it convenient for customers with pets.
What nearby food options can I visit before or after Dutch Bros Coffee at 7961 E Brainerd Rd?
Nearby you can find fast food options like Hardee's, Bojangles, Burger King, and Mystic Lobster Roll Company. These are great places to grab a meal alongside your coffee visit.
What other coffee shops are near Dutch Bros Coffee at this location?
Grindhead Coffee Company and Starbucks are nearby coffee shops you might consider for variety or to meet up with friends.
Are there any local services close to Dutch Bros Coffee like banking or pet care?
Yes, Regions Bank provides financial services nearby, and for pet care, Aqua Dog Grooming Etc and The Spot 4 Dogs Scenic City offer grooming and training services.
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