Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.6
134 reviews
5 stars
114
4 stars
8
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Customers consistently praised the coffee as delicious and outstanding, with specific mentions of popular drinks like the Golden Eagle and Cookie Butter Latte.
Customer Service
The staff received high marks for being friendly, helpful, and engaging, creating a positive atmosphere for customers.
Loyalty Program Issues
Some customers expressed disappointment with the loyalty program, citing unclear details and issues with points expiration.
Service Speed
While many reviews highlighted quick service, there were also complaints about long wait times and lack of acknowledgment at times.
Variety of Offerings
Customers appreciated the wide variety of drinks and options available, including sugar-free choices and seasonal specials.
- SKSamantha Karel1 day ago5.0First time ever at Dutch Bros, and Marcus was so helpful ordering with us in the drive through. He gave us solid recommendations and didn’t rush us but was very encouraging when trying to pick pick our drink of choice. The drive through/pick up window was efficient and friendly as well!
- SGSusan GrammerNov 17, 20255.0Quick and friendly service! Great selection of drinks hot, iced, and blended. I appreciate that their flavorings are just mildly sweet.
- SFStephanie FrazierNov 13, 20255.0I was extremely impressed with the lady working the window around 11am on Wednesday Nov 12. This lady was exceptionally kind and friendly and made my experience fabulous !
- GLGypsy LadyNov 7, 20254.0Coffee is delicious and the baristas are always friendly and fun! 😊 Takes a while to get your coffee but that's just because they're super busy because they're so delicious
- VVVictorOct 19, 20252.0Everyone here is pleasant, and the overall experience has been fine. However, if you’re a customer who values a clear and rewarding loyalty system like those at Starbucks or Scooters, this may not be the place for you. Unfortunately, I learned this the hard way after realizing that the details of their points system are quite hidden, and my points were actually expiring without notice. After a year of coming here consistently, I was surprised to see that I hadn’t earned enough points to redeem even one free drink—despite my frequent visits. While I’ve always appreciated their more affordable pricing and friendly service, I was disappointed by how the rewards program is managed. It’s not the best way to show appreciation for loyal customers, and because of that, I’ll be taking my coffee business elsewhere.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 7961 E Brainerd Rd, Chattanooga?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer curbside pickup or delivery services?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services. You can order ahead for a quick curbside pickup experience.
What types of drinks and flavors are available at Dutch Bros Coffee?
Dutch Bros offers a wide variety of drinks including coffee, espresso, hot chocolate, smoothies, and teas with flavors like white chocolate, caramel, hazelnut, peppermint (seasonal), vanilla, and many more.
Are there sugar-free and caffeine-free drink options at Dutch Bros Coffee?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, vanilla, caramel, and more. For caffeine-free options, they have decaffeinated espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
How can I earn rewards or get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to earn points with every purchase and receive a free drink reward on your birthday.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal check payments may vary by location.
Does Dutch Bros Coffee have a drive-through and is it pet friendly?
Yes, Dutch Bros Coffee has a drive-through and welcomes dogs, making it convenient for customers with pets.
What nearby food options can I visit before or after Dutch Bros Coffee at 7961 E Brainerd Rd?
Nearby you can find fast food options like Hardee's, Bojangles, Burger King, and Mystic Lobster Roll Company. These are great places to grab a meal alongside your coffee visit.
What other coffee shops are near Dutch Bros Coffee at this location?
Grindhead Coffee Company and Starbucks are nearby coffee shops you might consider for variety or to meet up with friends.
Are there any local services close to Dutch Bros Coffee like banking or pet care?
Yes, Regions Bank provides financial services nearby, and for pet care, Aqua Dog Grooming Etc and The Spot 4 Dogs Scenic City offer grooming and training services.