Dunkin'

3.8
377 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chattanooga, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3334 Broad St, Chattanooga, TN
37408, United States

Hours

Reviews

3.8
377 reviews
5 stars
215
4 stars
42
3 stars
24
2 stars
23
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and engaging staff, others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.

Quality of Food and Drinks

There are complaints about the quality of coffee and food, with some items being poorly prepared or not meeting expectations.

Drive-Thru Experience

The drive-thru service is generally noted for being fast, but there are instances of long wait times and inefficiencies reported.

Atmosphere

The atmosphere is described positively by some, highlighting the fun and friendly environment, while others noted unprofessional behavior from staff.
  • JL
    Jessica Lauderdale
    6 days ago
    5.0
    Got the $6 meal deal through the drive through, friendly workers, hot food, coffee made just right! Will be back!
  • PE
    Pam Eastridge
    Nov 17, 2025
    1.0
    Slow service. Had to listen to employees talk and use profanity.
  • DH
    D Hatch
    Nov 16, 2025
    4.0
    Our drinks were correct. Thats a plus. Staff was friendly & polite.
  • BB
    Brianna Bates
    Nov 7, 2025
    2.0
    Waited 6 minutes at the window for my loaded hashbrowns just for them to taste bad and be soggy. Then the conversations I was hearing at the window was crazy just cussing and not being professional. Idk to pay 5 dollars for hashbrown slop is just irritating especially when you had to wait a crazy amount of time for that nasty shit.
  • VK
    Victoria Keith
    Oct 17, 2025
    5.0
    I usually go in the am on my way to work but today I decided to stop by for a dunkin energy after work. The guy at the window made my day honestly. He asked me how my day was going. In the mornings the drive thru line is usually too long for pleasantries. I’ll definitely be back in the evening again. No matter what time of day I go, my order is always perfect and ready quickly after ordering. Thank you broad street location for being so friendly.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 3334 Broad St, Chattanooga?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.