Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chattanooga, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
857 reviews
5 stars
467
4 stars
174
3 stars
81
2 stars
42
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or condescending.
Cleanliness
Multiple reviews highlighted issues with cleanliness, describing the store as dirty and unhygienic.
Food Quality
There were complaints about stale or poorly prepared food items, including donuts and bagels, with some customers expressing disappointment in the freshness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that positive experiences do occur.
Management Issues
Several reviews pointed to poor management practices, including a lack of support for staff and negative interactions with customers.
- AWaddison waitNov 10, 20252.0this dunkin is only ran by teenagers. their age is not the issue, its the fact that they don’t care about their job or customer service. i have been there twice in the last week. the first time i ordered an iced matcha latte and they made it with WATER. the second time i ordered a bagel, they toasted it and left out the cream cheese. not to mention in the drive thru they mutter their words and have no customer service.
- BBBri.Oct 29, 20251.0the manager (male) today working the early 5am shift was throwing a little temper tantrum 🤣 . Smh . way too early for all that fr . Y’all have a great day .
- DSDawn Michelle SmallwoodOct 16, 20254.0The food was good the young man running the counter was not present at all he stopped waiting on me to discuss carrying out the trash with a co-worker then before he got my donuts he carried the trash out come back in did not wash his hands and proceeded to get my food I brought it to the attention to another co-worker who pushed that box to the side and got me another order of donuts this time with gloves on
- HPHemang PatelOct 9, 20251.0Nasty people and dirty place. I been alway using drive through all time, first time I went inside store. Store was so dirty and unhygienic, floor was so sticky. Their managing products while preparing order was so poor. If you alway using drive thru, please visit inside and you will never go back to this Dunkin’
- LQLilo QuinnOct 2, 20255.0Had a super pleasant experience I was asking about a fall drink, they told me they think I would like it! I love the pumpkin spice signature latte is amazing on ice! I was traveling through and stopped by!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Chattanooga, TN?
Dunkin' in Chattanooga is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
Where is Dunkin' located in Chattanooga?
Dunkin' is located at 7647 E Brainerd Rd, Hamilton, Chattanooga, TN 37421, just off Exit 3.
What kind of meals can I expect at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch offerings including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special drinks or seasonal menu items available?
During the holiday season, Dunkin' offers seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order my Dunkin' favorites through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient service.
What nearby food options are available around Dunkin' at 7647 E Brainerd Rd?
Nearby you can find multiple dining options such as Zaxby's (chicken restaurant), Wendy's (burger restaurant), Mike's Smokehouse (barbecue restaurant), and additional Dunkin' locations.
Are there any nearby places that could complement a visit to Dunkin'?
Yes, after enjoying your meal at Dunkin', you might visit local spots like Little Lions Den playground for family fun or stop by 3Eleven Collective salon for beauty services nearby.
What nearby services are available if I need automotive or mobility assistance?
Close to Dunkin' are services like MobilityWorks for mobility equipment, AutoZone for automotive parts, Smile Fuels gas station, and HDS VANS & MOBILITY Handicapped Driver Services.