Dunkin'

3.9
576 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chattanooga, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
627 Signal Mountain Rd, Chattanooga, TN
37405, United States

Hours

Reviews

3.9
576 reviews
5 stars
302
4 stars
112
3 stars
58
2 stars
34
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior from management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food/drink preparations.

Cleanliness and Food Quality

Feedback indicated mixed experiences regarding food quality, with some customers enjoying fresh items while others received cold or poorly prepared food.

Drive-Thru Efficiency

The drive-thru service was often noted as fast and efficient, but there were complaints about long wait times and poor service when ordering inside.

Management Issues

Several reviews pointed out problems with management style, including lack of communication and poor handling of customer complaints.
  • AW
    Angela Whitener
    3 days ago
    5.0
    Great breakfast my daughter loves it!
  • MC
    Mackenzie Creel
    5 days ago
    5.0
    super sweet staff!!
  • TK
    Tori Kemp
    Sep 3, 2025
    5.0
    great service, although half the girlies leaving the dunkin drive thru dont understand that u let the oncoming traffic come into the parking lot before shoving & taking up all the space w your car and new iced coffee
  • RC
    Rachel Capehart
    Jun 30, 2025
    1.0
    Mangers are RUDE! and treat crew members like there nothing . The mangers have no common courtesy and no manners whatsoever on night shift . When I ordered my drink they the manger was being mean to her co worker she acted rude towards me and asked me if I had a job ? After telling her to be nice to her employees
  • NM
    Nicholas Madewell
    Jun 27, 2025
    1.0
    This may be the worst location in Chattanooga. I received two wraps that were a mess, with sauce all over the bag. When I asked to speak to the manager, he got angry and started throwing things around in the kitchen, making a scene and acting very unprofessionally. If you decide to visit this place, be prepared for a frustrating experience, especially if you end up waiting in the drive-thru.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chattanooga, TN?

Dunkin' is open Monday through Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

What kinds of meals can I get at Dunkin'?

Dunkin' serves breakfast, brunch, lunch, and dinner, offering a variety of coffee, espresso, breakfast sandwiches, donuts, and other baked goods.