Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2118 Gunbarrel Rd, Chattanooga, TN
37421-2607, United States
Hours
Reviews
3.5
1,124 reviews
5 stars
426
4 stars
254
3 stars
142
2 stars
100
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and poor service, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including incorrect orders and unsatisfactory portions.
Cleanliness
Several reviews mentioned dirty tables and floors, contributing to an unpleasant dining atmosphere.
Positive Experiences
Despite the negative feedback, some customers praised the delicious blizzards and friendly service from specific staff members.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food and ice cream, especially when the quality did not meet expectations.
- AIAqib Iftkhar1 day ago5.0Great customer service & really good quality food. The manager was super nice!
- RRRobNov 8, 20255.0Clean fast and quick service with a smile š. And they turned my Blizzard upside down. Lol
- CTCaleb TrottSep 25, 20251.0They took 20 minutes to get to me and then when I asked if anyone was there, they said you can leave and said some naughty words to me
- KMKimberly MooreSep 13, 20253.0The food is good.I don't have anything really bad to say or anything of that sort.
- VHVaronzia HarrisSep 13, 20255.0I really love going to this particular Dairy Queen. The customer service is great and the food is always fresh and delicious. And the music š¶ sets the tone that plays while you're having a blast with your choice of blizzard.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic burger and fries fast-food along with soft-serve ice cream and signature shakes.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is the location family-friendly and accessible for children?
Yes, it is family-friendly with amenities such as booster seats, high chairs, and is wheelchair accessible, welcoming children as well.
Can I order online or through an app at this Dairy Queen?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include BlizzardĀ® Treats, Chicken Strip Basket, GrillburgersĀ®, soft-serve ice cream cones, shakes, malts, and DQ Cakes.
Are there any nearby places where I can shop or dine after visiting Dairy Queen Grill & Chill?
Yes, nearby you can visit Loganās Roadhouse for steak, Maple Street Biscuit Company for American diner food, or Chico's for women's clothing shopping.
If I need automotive services near Dairy Queen Grill & Chill, where can I go?
You can visit AutoZone Auto Parts or Pep Boys nearby for automotive parts, accessories, or repair services.
What local amenities are available near Dairy Queen Grill & Chill for beauty or wellness needs?
Nearby beauty and wellness options include The Venue Hair Studio, Swank Salon, Rouge 22 Salon, Sola Salon Studios, and Smile Direct Club for dental and teeth whitening services.