Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2118 Gunbarrel Rd, Chattanooga, TN
37421-2607, United States
Hours
Reviews
3.5
1,131 reviews
5 stars
430
4 stars
255
3 stars
142
2 stars
101
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and unresponsive employees.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold or incorrect orders, and some items being poorly prepared.
Cleanliness
Customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Positive Experiences
Despite the negatives, some customers praised the food quality and friendly service, particularly mentioning specific staff members.
- MTMakaila Todd2 days ago5.0Very pleased with the custom ice cream cake I ordered. I forgot how good Dairy Queen ice cream cakes are!
- ABAthena BlanchardJan 3, 20265.0Clean and great service.
- MFMichael FletcherJan 1, 20264.0Employees seem to be frustrated, maybe because we entered right before closing.
- GGGrady GutshallDec 20, 20252.0My wife and I came for lunch. She ordered flamethrower combo. I ordered $7 deal. We ordered a side of flamethrower sauce. When we got our food, I immediately noticed the flamethrower sauce was wrong. It looked pale almost as if was mixed with ranch. I tasted it and it tasted like generic Buffalo sauce. I told the cashier it was wrong but she said "no it's the right sauce" she went to the back to hold up the bottle used for the burger "see". I told her they must have changed the sauce as I walked away. Sure enough, she was right. Opened the burger and yep the sauce was wrong on the burger as well. Flamethrower sauce is orange. This wasn't. And definitely doesn't taste the same. It's fine if they ran out and made a substitute. Just say so. But to argue and get smart with the customer is absurd. Anyways I went back to get my sundae. She went back and made it and the picture can speak for itself.
- EHEmerald HouseDec 7, 20251.0There fries taste old why does it taste like an egg shell
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic burger and fries fast-food along with soft-serve ice cream and signature shakes.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is the location family-friendly and accessible for children?
Yes, it is family-friendly with amenities such as booster seats, high chairs, and is wheelchair accessible, welcoming children as well.
Can I order online or through an app at this Dairy Queen?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQ Cakes.
Are there any nearby places where I can shop or dine after visiting Dairy Queen Grill & Chill?
Yes, nearby you can visit Logan’s Roadhouse for steak, Maple Street Biscuit Company for American diner food, or Chico's for women's clothing shopping.
If I need automotive services near Dairy Queen Grill & Chill, where can I go?
You can visit AutoZone Auto Parts or Pep Boys nearby for automotive parts, accessories, or repair services.
What local amenities are available near Dairy Queen Grill & Chill for beauty or wellness needs?
Nearby beauty and wellness options include The Venue Hair Studio, Swank Salon, Rouge 22 Salon, Sola Salon Studios, and Smile Direct Club for dental and teeth whitening services.