Brand Certified
Dairy Queen Grill & Chill
3.5(1133 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
2118 Gunbarrel Rd, Chattanooga, TN
37421-2607, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(423) 702-5917
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
2118 Gunbarrel Rd, Chattanooga, TN
37421-2607, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
1,133 reviews
5 stars
433
4 stars
255
3 stars
142
2 stars
101
1 star
202
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.
Customer Service
Mixed feedback on customer service; some praised friendly staff, while others reported rudeness and poor service.
Cleanliness
Several reviews mentioned dirty tables and floors, indicating a need for better cleanliness standards.
Wait Times
Many customers experienced long wait times for their orders, leading to frustration.
Pricing
Some customers felt that prices were too high for the quality and portion sizes received.
- GFGregg FingerFeb 12, 20265.0Went to this location last night. The drive through was backed up so I tried to go inside and the door was locked. So I got back in the drive through line. It took a little longer than normal but the lady at the window was super nice and explained there were only three people working. She did all this with a smile on her face and was extremely apologetic for the wait. A lot of times when people are in stressful situations they tend to be rude. This young lady was not that. She made the best of the situation and tried to give the best service she could.
- FRFrances RinehartJan 22, 20265.0The chicken fingers were very very fresh as were the french fries. Everyone was super friendly.
- MTMakaila ToddJan 10, 20265.0Very pleased with the custom ice cream cake I ordered. I forgot how good Dairy Queen ice cream cakes are!
- MFMichael FletcherJan 1, 20264.0Employees seem to be frustrated, maybe because we entered right before closing.
- GGGrady GutshallDec 20, 20252.0My wife and I came for lunch. She ordered flamethrower combo. I ordered $7 deal. We ordered a side of flamethrower sauce. When we got our food, I immediately noticed the flamethrower sauce was wrong. It looked pale almost as if was mixed with ranch. I tasted it and it tasted like generic Buffalo sauce. I told the cashier it was wrong but she said "no it's the right sauce" she went to the back to hold up the bottle used for the burger "see". I told her they must have changed the sauce as I walked away. Sure enough, she was right. Opened the burger and yep the sauce was wrong on the burger as well. Flamethrower sauce is orange. This wasn't. And definitely doesn't taste the same. It's fine if they ran out and made a substitute. Just say so. But to argue and get smart with the customer is absurd. Anyways I went back to get my sundae. She went back and made it and the picture can speak for itself.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic burger and fries fast-food along with soft-serve ice cream and signature shakes.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is the location family-friendly and accessible for children?
Yes, it is family-friendly with amenities such as booster seats, high chairs, and is wheelchair accessible, welcoming children as well.
Can I order online or through an app at this Dairy Queen?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQ Cakes.
Are there any nearby places where I can shop or dine after visiting Dairy Queen Grill & Chill?
Yes, nearby you can visit Logan’s Roadhouse for steak, Maple Street Biscuit Company for American diner food, or Chico's for women's clothing shopping.
If I need automotive services near Dairy Queen Grill & Chill, where can I go?
You can visit AutoZone Auto Parts or Pep Boys nearby for automotive parts, accessories, or repair services.
What local amenities are available near Dairy Queen Grill & Chill for beauty or wellness needs?
Nearby beauty and wellness options include The Venue Hair Studio, Swank Salon, Rouge 22 Salon, Sola Salon Studios, and Smile Direct Club for dental and teeth whitening services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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