Brand Certified
Chipotle Mexican Grill
3.4(996 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2122 Gunbarrel Rd, Chattanooga, TN
37421, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(423) 805-1057
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/chattanooga/2122-gunbarrel-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3546
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Hamilton Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
996 reviews
5 stars
416
4 stars
146
3 stars
88
2 stars
87
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of assistance.
Cleanliness
Many customers reported that the restaurant was consistently dirty, with unclean tables and trash overflowing.
Food Quality
Feedback indicated inconsistent food quality, with issues such as stale chips, undercooked rice, and incorrect orders.
Portion Sizes
Several reviews mentioned small portion sizes and inconsistent amounts of food in orders.
- DMDock McDonaldFeb 12, 20261.0Stingy got a bowl half full the small protein bowl lol I’m otw back tho
- JTJohn ThomasFeb 11, 20261.0I love chipotle however my meal was sloppily put together, it fell apart when I picked it up and I submitted a door dash to go order, it took 30 minutes to come out, it was only 1 burrito. Other people came and were served before me, all in all it was a bad experience
- SWSam WardFeb 9, 20261.0Out of queso, black beans, and tea of any kind. Right at the beginning of the dinner time rush.
- JDjimi dagostinoFeb 6, 20261.0My kids were craving chipotle tonight it sounded good to me too. As I was starting my order of kids meal chicken tacos the employee ran out of chicken. He asked the cook if the was anymore. The cook said he didn’t know they were out and that it would take a long time to cook more. I took what chicken he had and started with my toppings which was lettuce and cheese only. The employee said we’re out of lettuce and cheese. lol As I was looking for other meat for my dinner it looked very very old. The topping area was very messy also. My kids wanted to leave so we left! I don’t recommend this chipotle. I’ve given this place a few chances as this wasn’t my first bad experience!
- AFAshlyn FergusonJan 31, 20261.0Customer service here is nonexistent. For a mobile order a lady opened the window and just looked at me until I told her my name. She held the bag out the window and then immediately walked away never speaking one word. That’s absolutely pathetic.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Hamilton Place serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill on weekdays?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.
Does Chipotle Mexican Grill offer any pickup or delivery options?
Yes, they offer in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Hamilton Place?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at Hamilton Place accommodate dietary preferences?
They use only 53 real ingredients without artificial colors, flavors, or preservatives, emphasizing whole food options that can be customized.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Chattanooga?
It is located at 2122 Gunbarrel Rd in the Hamilton area of Chattanooga, TN 37421.
What popular nearby restaurant options are close to Chipotle Mexican Grill?
Nearby you can find Wendy's and Logan's Roadhouse for additional dining choices.
Are there any health services near Chipotle Mexican Grill at Hamilton Place?
Yes, Urgent Care for Children - Chattanooga and Sage Dental of Chattanooga at Hamilton Place are close to Chipotle.
What nearby retail and shopping options are available around Chipotle Mexican Grill?
Nearby retail options include Payless ShoeSource, Chico's, LOFT, and PetSmart Chattanooga, perfect for shopping before or after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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