Business Details
About
Mexican Restaurant
Chipotle Hamilton Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
985 reviews
5 stars
414
4 stars
146
3 stars
88
2 stars
86
1 star
251
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with reports of stale chips, undercooked rice, and poor meat quality.
Service Issues
Customer service is frequently reported as rude or unhelpful, with many instances of staff displaying a lack of engagement.
Cleanliness
The restaurant is often described as dirty, with unclean dining areas and food preparation surfaces.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, particularly with online and drive-thru orders.
Atmosphere
The dining environment is often uninviting, with complaints about the overall ambiance and cleanliness.
- VBV B5 days ago5.0I want to give Jenny, the manager, kudos. I ordered my salad at 4pm online only to be called into an emergency meeting. An hour and a half later the meeting was over. I was upset because of the meeting, but that all went away when I was greeted by Jenny. I jokingly said was there to pick up the 2 hour old salad. Jenny generously offered to make a fresh salad for me. That's beyond the standard. Please let Jenny my day was made and you now have a customer for life.
- DDdoclooneyJan 1, 20264.0Food was very good. It is not the easiest restaurant to get in and out of.
- SKSam KhouryDec 16, 20255.0Food is usually good and fast; sometimes the rice is undercooked, but that has only happened two times or so out of around 30 times I have been there.
- ASAlysea ShadowDec 14, 20251.0What is THIS?? I ordered a quesadilla….not whatever this is. Looks like it was someone’s personal food and they just gave it to me. This is why I stick to Moes.
- MDMichaela DawsonDec 12, 20253.0The quality of the food is great. The attitudes and service of the employees - absolutely terrible. You’ll get the eye roll from them when you ask for extra meat, but you’ll get hardly any meat if you don’t ask. Don’t ask for any sort of sauce whatsoever, they’ll look at you like you’re stupid. What sort of chipotle branch doesn’t have any sort/variation of chipotle sauce? Basically if you ask any questions, you’ll get attitude or a confused look. They were acting like they were in such a hurry, and I was the only customer they were helping.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Hamilton Place serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill on weekdays?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.
Does Chipotle Mexican Grill offer any pickup or delivery options?
Yes, they offer in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Hamilton Place?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at Hamilton Place accommodate dietary preferences?
They use only 53 real ingredients without artificial colors, flavors, or preservatives, emphasizing whole food options that can be customized.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Chattanooga?
It is located at 2122 Gunbarrel Rd in the Hamilton area of Chattanooga, TN 37421.
What popular nearby restaurant options are close to Chipotle Mexican Grill?
Nearby you can find Wendy's and Logan's Roadhouse for additional dining choices.
Are there any health services near Chipotle Mexican Grill at Hamilton Place?
Yes, Urgent Care for Children - Chattanooga and Sage Dental of Chattanooga at Hamilton Place are close to Chipotle.
What nearby retail and shopping options are available around Chipotle Mexican Grill?
Nearby retail options include Payless ShoeSource, Chico's, LOFT, and PetSmart Chattanooga, perfect for shopping before or after your meal.