Business Details
About
Mexican Restaurant
Chipotle Northshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
212 reviews
5 stars
89
4 stars
19
3 stars
9
2 stars
21
1 star
74
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and mold in the ice machine.
Portion Sizes
Many customers complained about small portion sizes and inconsistent servings, feeling they were not getting value for their money.
Service Quality
Feedback indicated a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, undercooked rice, and incorrect orders.
Management Issues
Customers expressed concerns about management practices, including poor staffing and lack of oversight leading to operational failures.
- RSR S5 days ago2.0It’s annoying when you order ahead and have to wait still. It’s extra annoying when you pay extra for chips and queso ($8) and they are stale. I’d not add that extra if there was an alert for that or something, but they let you go on your way. Ruins my whole experience.
- AVAravind VaradarajanJan 4, 20261.0I ordered Quesadilla for my kid with black beans. We found a chicken piece in black beans in his food. He doesn’t eat chicken and was unable to eat after that. We asked the staff and without any responsibility they just said they can’t replace his food. I won’t recommend this place for vegetarians
- EYElizabeth YoungDec 29, 20252.0So many things were broken. Sink in the women’s room, the grill to make quesadillas just key restaurant upkeep to make the experience passable. We also couldn’t sit at a table with chairs because there are only two. One was taken and the other was so dirty. Normally I would wipe a table down myself but it needed real attention. We were there at a down time.
- ADAdam DagenDec 16, 20252.0I can see why no one eats at chipotle anymore the serving size is terrible and workers are most likely are underpaid so they could care less about what you get.
- MMMeganNov 11, 20251.0I ordered a steak quesadilla meal on DoorDash and instead you sent an ice cold chicken and black bean bowl with a ton of tomato and no cheese. Totally not edible and not at all what I ordered.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Northshore offer?
Chipotle specializes in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill Northshore located?
It is located at 20 Cherokee Blvd, Hamilton, Chattanooga, TN 37405, USA.
What are the opening hours for Chipotle Mexican Grill Northshore?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill Northshore?
Yes, you can order online via Chipotle's order site or their app available on the Apple App Store.
Does Chipotle Northshore have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle's approach to food quality at the Northshore location?
Chipotle focuses on serving responsibly sourced, real food using 53 real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
How can I contact Chipotle Mexican Grill Northshore?
You can contact them by phone at +1 423-805-1063 or via email at TN.3719.Northshore@chipotle.com.
Are there any popular spots near Chipotle Northshore for coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are nearby, great options to visit before or after your meal at Chipotle.
What nearby services are available for beauty and wellness close to Chipotle Northshore?
Nearby you'll find several beauty and wellness spots including Milan Laser Hair Removal, Hair By Schae, Amberjill/ Chattanooga Hairstylist, Pasha Salon, and SpaGo.
Are there any notable landmarks or hotels close to Chipotle Northshore that visitors might check out?
Yes, 10 North is a nearby landmark and hotel that visitors might consider exploring during their visit to the area.