Chipotle Northshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and slow service.
Food Quality
Inconsistent food quality noted, with complaints about cold food, undercooked rice, and small portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty conditions and unsanitary practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with mobile orders.
Atmosphere
Customers expressed dissatisfaction with the restaurant's temperature and overall ambiance.
JS
Joseph Sidawi
Nov 14, 2025
5.0
This is the most consistent Chipotle I have ever been to. Hats off to the staff here!
MM
Megan
Nov 11, 2025
1.0
I ordered a steak quesadilla meal on DoorDash and instead you sent an ice cold chicken and black bean bowl with a ton of tomato and no cheese. Totally not edible and not at all what I ordered.
RG
Rob Graham
Oct 27, 2025
1.0
If you are looking for take out this is great.I was there 10/26 at 1110 am. It was chilly weather outside and as we rushed in we thought we entered the cooler at Costco. Restaurants need to simply set a temp rule and have the manager monitor it. Just too cold inside
HM
Hannah Marie
Oct 14, 2025
5.0
Always to my expectations when i go in the store to order. Appreciate the speedy service. This is my post gym go to.
OD
Owen D
Sep 14, 2025
5.0
Would rate 6 stars because of the portion size and friendly staff. great experience will definitely be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Northshore offer?
Chipotle specializes in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill Northshore located?
It is located at 20 Cherokee Blvd, Hamilton, Chattanooga, TN 37405, USA.
What are the opening hours for Chipotle Mexican Grill Northshore?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill Northshore?
Yes, you can order online via Chipotle's order site or their app available on the Apple App Store.
Does Chipotle Northshore have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle's approach to food quality at the Northshore location?
Chipotle focuses on serving responsibly sourced, real food using 53 real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
How can I contact Chipotle Mexican Grill Northshore?
You can contact them by phone at +1 423-805-1063 or via email at TN.3719.Northshore@chipotle.com.
Are there any popular spots near Chipotle Northshore for coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are nearby, great options to visit before or after your meal at Chipotle.
What nearby services are available for beauty and wellness close to Chipotle Northshore?
Nearby you'll find several beauty and wellness spots including Milan Laser Hair Removal, Hair By Schae, Amberjill/ Chattanooga Hairstylist, Pasha Salon, and SpaGo.
Are there any notable landmarks or hotels close to Chipotle Northshore that visitors might check out?
Yes, 10 North is a nearby landmark and hotel that visitors might consider exploring during their visit to the area.