Brand Certified
Chipotle Mexican Grill
3.1(222 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
20 Cherokee Blvd, Chattanooga, TN
37405, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(423) 805-1063
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/chattanooga/20-cherokee-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3719
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Northshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
222 reviews
5 stars
93
4 stars
20
3 stars
9
2 stars
22
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising staff efficiency while others noted poor attitudes and lack of responsibility.
Food Quality
Many reviews highlighted issues with food quality, including stale chips, undercooked rice, and incorrect orders, leading to dissatisfaction.
Portion Sizes
Numerous customers complained about small portion sizes, feeling that they were not getting value for their money.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
There were frequent complaints about incorrect orders, missing items, and delays in service, particularly with mobile orders.
- DKdavid knowles6 days ago1.0Smallest amount of food I’ve ever received from any Chipotle. Rising prices and shorting the customer on food is a poor move.
- DAdessi Alani6 days ago1.0Everytime i come to this location they are telling people they are out of things.. how are yall always out of something when you dont close until 10pm? I believe they are lazy & don’t want to restock.
- JBJesse ButcherFeb 14, 20261.0Stood in line for 5 minutes while one of the workers was chatting it up with someone…I walked out
- CDCarolyn DavisJan 29, 20265.0The food wss delicious. Rita was so friendly and helpful. She keeps the tables and drinks area so clean. Service with a smile every time. Thanks Rita.
- EBEmily BarajasJan 23, 20262.0Food itself tasted good, however my chips were inedibly stale, and my bowl was less than half full. I usually don’t have issues with chipotle, but given my experience at this location I’d rather drive the 20 minutes to others.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Northshore offer?
Chipotle specializes in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill Northshore located?
It is located at 20 Cherokee Blvd, Hamilton, Chattanooga, TN 37405, USA.
What are the opening hours for Chipotle Mexican Grill Northshore?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill Northshore?
Yes, you can order online via Chipotle's order site or their app available on the Apple App Store.
Does Chipotle Northshore have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle's approach to food quality at the Northshore location?
Chipotle focuses on serving responsibly sourced, real food using 53 real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
How can I contact Chipotle Mexican Grill Northshore?
You can contact them by phone at +1 423-805-1063 or via email at TN.3719.Northshore@chipotle.com.
Are there any popular spots near Chipotle Northshore for coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are nearby, great options to visit before or after your meal at Chipotle.
What nearby services are available for beauty and wellness close to Chipotle Northshore?
Nearby you'll find several beauty and wellness spots including Milan Laser Hair Removal, Hair By Schae, Amberjill/ Chattanooga Hairstylist, Pasha Salon, and SpaGo.
Are there any notable landmarks or hotels close to Chipotle Northshore that visitors might check out?
Yes, 10 North is a nearby landmark and hotel that visitors might consider exploring during their visit to the area.
Brand Certified Facts from Chipotle Mexican Grill
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