Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, with long wait times at both the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, hard, or poorly prepared items.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to frustration.
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Justus Ellington
Feb 22, 2026
2.0
Foods always good, but don't plan on getting your food in a timely fashion, not a soul in this building besides me and the workers, placed an order and it took 25 minutes for 2 sausage biscuits. Food was great, could imagine with 6+ people in the back that food could be a tad bit quicker
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Crystal Walker
Feb 3, 2026
4.0
It's sometimes hit or miss. I usually get Steak biscuit combo. Sometimes steak is dry and biscuit is dark and hard other times it's great. I love the Bo rounds
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C T
Jan 29, 2026
5.0
1/29/26 530am. Very fast and friendly. The guy working mornings gets things done! I appreciate and recognize the hard work!
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Traci Hardy
Dec 18, 2025
5.0
I love their steak biscuits
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natalie breeden
Oct 25, 2025
1.0
Anytime I go here or try to order delivery here they get my order wrong. It's happened 3x so far. They never include all the food and when you ask them to fix it, they act like your inconveniencing them