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Bojangles

3.6
(682 reviews)

Business Details

4417 Highway 58, Chattanooga, TN
37416, United States
(423) 760-3810

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4417 Highway 58, Chattanooga, TN
37416, United States

Hours

Reviews

3.6
682 reviews
5 stars
302
4 stars
121
3 stars
68
2 stars
43
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and unacknowledged orders.

Food Quality

Many reviews highlighted issues with food quality, including stale or cold items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Cleanliness

Some customers noted that the restaurant was clean, but there were also complaints about unsanitary practices, such as cross-contamination.

Staff Attitude

Numerous reviews mentioned unfriendly or rude staff, with several customers expressing disappointment in the lack of professionalism.
  • DH
    David Hutton
    Feb 15, 2026
    1.0
    Terrible service. Cars in line for 5-8 mins without getting the order. Went inside just to wait in line that again does not move. Girl at the front looks lost. They help people about every 5-8mins. If you come here expect to wait a while. No greeting no eye contact. Just Terrible. Won't be back. Owner don't respond just get better workers.
  • MJ
    mattt jarvis
    Jan 27, 2026
    5.0
    like always awesome
  • KJ
    Ken John Jr
    Jan 23, 2026
    5.0
    Breakfast sandwich and coffee... before going thrift shopping.
  • LL
    LIVING LIFE BY DESIGN LYDIA
    Jan 12, 2026
    1.0
    I have to give this review because I'm very disappointed in the service I just received today. I frequent this restaurant at least once a week in the morning to get breakfast. That staff during the morning hours is usually pretty good. Today I stopped to get a Cajun biscuit and some french fries on my way home from work. There was only three employees in the store. Two men and one woman. I received my food and noticed that my fries were very old. They were very crispy no potato in the middle and they actually snap when you pop them in half. I knew that these were old fries are either re- dipped in the grease to make hot. I'm not angry I just came inside and I wanted to ask for fresh fries. All three employees saw me come in. It was not a busy time there were several senior men sitting in the lobby. But there was no customers in the Drive-Thru or no one in line. I waited over 5 minutes.. I finally decided to say excuse me. Now he gentleman which I know now as a shift manager named DJ just waited on me prior in the Drive-Thru I was surprised that he would not acknowledge me. I said excuse me, and the young lady leaned around and said what? I said can I get some help. She then start yelling DJ, someone wants you up here. DJ comes up and instead of coming to me he goes to her and she pointed to me. I then started explaining to DJ that my fries were not fresh and I wanted fresh fries. He tried to tell me that they were. They were old and dry. I took them out of the bag and showed them. He walked away went to the corner he was there for about 2 minutes and then brought out a little small silver container with just a little fries in them and start to put them in a another box. Now anyone with common sense knows that if fries were freshly dropped that they would be a little wet from Grease and not completely dry to touch. These fries look exactly like the ones I previously had. I go to him and I said I came in here very nicely and just ask for fresh fries no one has acknowledged me no one has apologized or asked can I get you anything. As if I was annoying you for coming in and asking for what I paid for. I worked in that industry more than 30 years ago and it's sad the decline of customer service. And the level of quality of food that you receive now. I the ask him was he the shift manager he said yes and then I asked who was the store manager. He said Clift. I then told him I would call Cliff tomorrow. I then decided to just try to impart some wisdom on the young man and share with him the benefit of professionalism and customer service. This is why we are often judged because the lack of concern or care, he was very nonchalant. Even when I told him no one even apologized or said ma'am I'll help you as soon as I can he just looked at me as if I was annoying him. It's quite sad that a lot of companies now just hire people with no real customer service training. The way that the young lady address me was certainly unprofessional. And the way that all three of them saw me standing there but no one decided to say ma'am what can I help you with. I did throw the second fries away because I wasn't willing to eat something that I know that had been sitting for quite a while. Here is a fry that was in my bag. They all look this way but he was trying to say they were fresh. The biscuit was also cold. I'm very disappointed in the people that represent me as a race and the lack of training, that seems to be the norm now in fast food. I'm doing this review in hopes that people will take pride in their company and try to hire people that they believe will represent their business properly.
  • LD
    Lauren Denton
    Jan 11, 2026
    5.0
    I walked in on a Sunday morning and ordered a variety of 25 biscuits. I had them within 10 minutes. The staff were friendly and attentive! The restaurant was clean and well stocked.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles at 4417 Highway 58, Chattanooga?

Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sunday when it opens at 6:00 AM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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