With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Overall, customers praised the food for being delicious, fresh, and well-prepared, with standout items like chicken sandwiches and milkshakes.
Service
Many reviews highlighted the friendly and helpful staff, with quick service being a common positive point.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some reviews mentioned issues with the bathrooms.
Portion Sizes
Customers appreciated the generous portion sizes, often noting that meals were filling and offered good value.
Atmosphere
The atmosphere was described as pleasant and inviting, making it a good spot for dining with friends or family.
AL
Angela Lindow
Nov 8, 2025
3.0
The food looked better on the website than in person. Taste was just okay. Chicken was thin and bun is too thick. Fries weren’t anything special. I’d rather have Chick-fil-A any day.
AB
Anna Burkhart
Nov 6, 2025
5.0
Great great customer service. Such friendly people who are considerate and kind. Absolutely will return! 🥰 thank you so much for an amazing experience!
JJ
johnny jones
Nov 4, 2025
5.0
Stopped in for a quick lunch while visiting the aquarium. I haven’t eaten fast food in years. It was dead inside at lunchtime on a Saturday but the chicken nuggets and fries were great. Usually after eating a meal like this my hands swell up and that didn’t happen. Well done Shaq!
JT
Jack Thomas
Nov 1, 2025
5.0
An amazing place to eat at! Although it doesn’t have the spicy sauces like Dave’s hot chicken, it still blows Dave’s out of the park! Shaquille O’Neil knows what he’s doing!!! 5 stars! MILKSHAKES ARE THE BEST THO!
JH
Jennifer Hancock
Oct 20, 2025
3.0
Got chicken tenders which is some of the best you can get. Sauces were wonderful. Fries also tasty. Slaw? Bad. Not just not good. Actively and aggressively bad. Don’t know if we got a bad batch. But even regular slaw going off tastes better than this slaw did. We’d still eat there again as everything else was delicious. We’d just sub out the truly horrendously bad slaw for something else. I’m not sure how you ruin slaw. But they did.
Big Chicken is open daily from 10:00 AM to 10:00 PM.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services.
What type of meals does Big Chicken serve?
Big Chicken serves lunch and dinner.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
Where is Big Chicken located?
Big Chicken is located at 410 Broad Street, Chattanooga, TN 37402, United States.
What are some nearby dining options around Big Chicken?
Nearby dining options include Panera Bread, Big Chill, Home Bar Chatt, Lupi's Pizza Pies, and Sticky Fingers Rib House.
Are there any nearby entertainment venues near Big Chicken?
Yes, the Classic Arcade Pinball Museum and Raw Bar dance club are nearby entertainment venues customers can enjoy before or after visiting Big Chicken.
Can customers visiting Big Chicken find convenient public services nearby?
Yes, there is a UPS Access Point location nearby for postal services and Kennedy Coulter Rushing & Watson for professional marketing consulting services.
How can customers order from Big Chicken online?
Customers can view the menu and place orders online at https://order.bigchicken.com/.