With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Overall, customers praised the food for being fresh, delicious, and well-prepared, with standout items like chicken sandwiches and shakes.
Customer Service
Many reviews highlighted the friendly and helpful staff, contributing to a positive dining experience.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Value for Money
While some customers found the prices a bit high for fast food, many felt the quality justified the cost.
Mixed Feedback on Sides
While the chicken and main dishes received high marks, some sides, particularly the slaw and fries, received criticism for not meeting expectations.
TR
Tyler Russow
5 days ago
5.0
Amazing family restaurant! Chicken was so juicy and flavored to the max!! All the sauces were unique in their own way and maximized the chickens delicious flavor! Mmm mmm mmmmmmm so good!
CW
C W
Jan 3, 2026
5.0
My family tried the big chicken today for lunch and it was really good! I had the chicken sandwich with coleslaw, bbq sauce, and cheese with fries, my wife had the chicken sandwich with elotes, and my daughter had the chicken nuggets. We all enjoyed our food! We will definitely be back!
KA
Kevin Anderson
Dec 31, 2025
5.0
Took a chance on this place in downtown Chattanooga and I was very pleased. The chicken fingers and fries were very good! Their house sauce is very tasty! I ordered an elote that was off the cob and in a bowl with lots of seasoning-honestly, that wasn’t my favorite but everything was good and not terribly expensive. Highly recommend!
JF
Jessica Fabre
Dec 31, 2025
5.0
We are here 2 days in a row. The food was fresh and delicious! Try the shakes too!!! The staff was very friendly. It’s a must if you are in the area!!
DG
Desmond Graham
Dec 27, 2025
5.0
Food is great & fresh! Candace was so cheerful with great service.
Big Chicken is open daily from 10:00 AM to 10:00 PM.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services.
What type of meals does Big Chicken serve?
Big Chicken serves lunch and dinner.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
Where is Big Chicken located?
Big Chicken is located at 410 Broad Street, Chattanooga, TN 37402, United States.
What are some nearby dining options around Big Chicken?
Nearby dining options include Panera Bread, Big Chill, Home Bar Chatt, Lupi's Pizza Pies, and Sticky Fingers Rib House.
Are there any nearby entertainment venues near Big Chicken?
Yes, the Classic Arcade Pinball Museum and Raw Bar dance club are nearby entertainment venues customers can enjoy before or after visiting Big Chicken.
Can customers visiting Big Chicken find convenient public services nearby?
Yes, there is a UPS Access Point location nearby for postal services and Kennedy Coulter Rushing & Watson for professional marketing consulting services.
How can customers order from Big Chicken online?
Customers can view the menu and place orders online at https://order.bigchicken.com/.