Head to our Chattanooga ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Staff, especially Will and Giovanni, received high praise for their friendliness, helpfulness, and excellent service.
Ice Cream Quality
Customers consistently enjoyed the delicious flavors and quality of the ice cream.
Pricing Concerns
Several reviews mentioned that the prices were considered high, with some customers feeling that the cost did not match the portion sizes.
Cleanliness
The store was noted to be clean and well-maintained, contributing to a positive customer experience.
AC
Andrea Condorpoza
5 days ago
5.0
Will helps us on our first time at a Ben and Jerry's. I loved this ice cream since forever. I am so happy I got to come here.
TV
Tracy VanRyzin
6 days ago
5.0
Will was amazing! I had about 3000 questions bc of allergies and he was kind and patient and helped us get ice cream for our whole party. Also, the ice cream was delicious!
RD
Robin Davis
Jan 4, 2026
5.0
Great service and delicious ice cream!
MC
madison cassady
Jan 3, 2026
5.0
great friendly staff and a yummy treat !
RK
Richard Killeffer
Dec 29, 2025
5.0
As a bigback this ice cream is REALLY amazing!
Giovanni serves excellence!
What types of ice cream flavors can I find at Ben & Jerry’s in Chattanooga?
You can enjoy a variety of euphoric Ben & Jerry’s ice cream flavors served in the traditional style from 1978, including options like waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s Chattanooga?
Ben & Jerry’s is open Monday through Thursday from 11:00 AM to 10:30 PM, and Friday through Sunday from 11:00 AM to 11:00 PM.
Does Ben & Jerry’s Chattanooga offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options for your convenience.
How can I order ice cream from Ben & Jerry’s Chattanooga online?
You can place your order online via their takeout delivery site at https://benjerrys.co/chattanooga-takeout or use https://order.benjerry.com/menu/chattanooga for menu browsing and ordering.
What forms of payment are accepted at Ben & Jerry’s Chattanooga?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s in Chattanooga a Black-owned business?
Yes, Ben & Jerry’s in Chattanooga is Black-owned.
Where is Ben & Jerry’s ice cream shop located in Chattanooga?
Ben & Jerry’s is located at 201 Broad Street, Chattanooga, TN 37402, USA.
What nearby attractions can I visit before or after enjoying ice cream at Ben & Jerry’s?
You can explore the Tennessee Aquarium, the Downtown Riverfront Chattanooga, or take a ride on the Chattanooga Horse Trams, all conveniently close to Ben & Jerry’s.
Are there convenient parking options near Ben & Jerry’s Chattanooga?
Yes, nearby parking options include Republic Parking and Carta Parking Garage, making it easy to visit the ice cream shop by car.
How can I use public transportation to get to Ben & Jerry’s in Chattanooga?
You can use the Shuttle Park North bus station or the Chattanooga Area Regional Transportation Authority shuttle services to easily reach Ben & Jerry’s on Broad Street.