Brand Certified
Ben & Jerry’s
4.5(1170 reviews)
Certified by Ben & Jerry’s • Mar 01, 2026
Business Details
201 Broad Street, Chattanooga, TN
37402, United States
Certified by Ben & Jerry’s • Mar 01, 2026
(423) 265-8606
Certified by Ben & Jerry’s • Mar 01, 2026
https://www.benjerry.com/chattanooga
Certified by Ben & Jerry’s • Mar 01, 2026
About
Certified by Ben & Jerry’s • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Chattanooga ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Certified by Ben & Jerry’s • Mar 01, 2026
Hours
Certified by Ben & Jerry’s • Mar 01, 2026
Reviews
4.5
1,170 reviews
5 stars
870
4 stars
146
3 stars
69
2 stars
32
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Will and Giovanni, received high praise for their friendliness, helpfulness, and ability to handle customer inquiries.
Ice Cream Quality
Customers consistently enjoyed the ice cream flavors, describing them as delicious and satisfying.
Cleanliness
The store was noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed concerns about the high prices of ice cream compared to grocery store options.
- LALora Aguila3 days ago5.0We always love coming to Ben & Jerry’s in downtown Chattanooga. The atmosphere vibe is super chill and the ice cream is of course the best!
- DHdannielle harriman3 days ago5.0Perfect ice cream and great service definitely coming back.
- BKBrittany KreiderFeb 21, 20265.0Excellent service from Will and Geovonni. The ice cream was so yummy and great way to end a fun family day!
- RSRebecca StringfellowFeb 17, 20265.0We've never been to a brick and mortar store to eat their ice cream. IT'S SO GOOD when is fresh like this! The service was great too! She REALLY knew her flavors!!
- RRroxana rodriguezFeb 11, 20265.0Coming from Maryland, the visit was great, ice cream hit the spot and Will was a very welcoming host. Definitely coming back!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I find at Ben & Jerry’s in Chattanooga?
You can enjoy a variety of euphoric Ben & Jerry’s ice cream flavors served in the traditional style from 1978, including options like waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s Chattanooga?
Ben & Jerry’s is open Monday through Thursday from 11:00 AM to 10:30 PM, and Friday through Sunday from 11:00 AM to 11:00 PM.
Does Ben & Jerry’s Chattanooga offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options for your convenience.
How can I order ice cream from Ben & Jerry’s Chattanooga online?
You can place your order online via their takeout delivery site at https://benjerrys.co/chattanooga-takeout or use https://order.benjerry.com/menu/chattanooga for menu browsing and ordering.
What forms of payment are accepted at Ben & Jerry’s Chattanooga?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s in Chattanooga a Black-owned business?
Yes, Ben & Jerry’s in Chattanooga is Black-owned.
Where is Ben & Jerry’s ice cream shop located in Chattanooga?
Ben & Jerry’s is located at 201 Broad Street, Chattanooga, TN 37402, USA.
What nearby attractions can I visit before or after enjoying ice cream at Ben & Jerry’s?
You can explore the Tennessee Aquarium, the Downtown Riverfront Chattanooga, or take a ride on the Chattanooga Horse Trams, all conveniently close to Ben & Jerry’s.
Are there convenient parking options near Ben & Jerry’s Chattanooga?
Yes, nearby parking options include Republic Parking and Carta Parking Garage, making it easy to visit the ice cream shop by car.
How can I use public transportation to get to Ben & Jerry’s in Chattanooga?
You can use the Shuttle Park North bus station or the Chattanooga Area Regional Transportation Authority shuttle services to easily reach Ben & Jerry’s on Broad Street.
Brand Certified Facts from Ben & Jerry’s
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Certified March 01, 2026Yext Knowledge Graph
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