Ben & Jerry’s

4.5
1217 reviews
Ben & Jerry's Chattanooga ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Chattanooga ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
201 Broad Street, Chattanooga, TN
37402, United States

Hours

Reviews

4.5
1,217 reviews
5 stars
910
4 stars
149
3 stars
71
2 stars
34
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Will and Giovanni, received high praise for their friendliness, helpfulness, and excellent service.

Ice Cream Quality

Customers consistently enjoyed the delicious flavors and quality of the ice cream.

Pricing Concerns

Several reviews mentioned that the prices were considered high, with some customers feeling that the cost did not match the portion sizes.

Cleanliness

The store was noted to be clean and well-maintained, contributing to a positive customer experience.
  • AC
    Andrea Condorpoza
    5 days ago
    5.0
    Will helps us on our first time at a Ben and Jerry's. I loved this ice cream since forever. I am so happy I got to come here.
  • TV
    Tracy VanRyzin
    6 days ago
    5.0
    Will was amazing! I had about 3000 questions bc of allergies and he was kind and patient and helped us get ice cream for our whole party. Also, the ice cream was delicious!
  • RD
    Robin Davis
    Jan 4, 2026
    5.0
    Great service and delicious ice cream!
  • MC
    madison cassady
    Jan 3, 2026
    5.0
    great friendly staff and a yummy treat !
  • RK
    Richard Killeffer
    Dec 29, 2025
    5.0
    As a bigback this ice cream is REALLY amazing! Giovanni serves excellence!

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors can I find at Ben & Jerry’s in Chattanooga?

You can enjoy a variety of euphoric Ben & Jerry’s ice cream flavors served in the traditional style from 1978, including options like waffle cones, shakes, and sundaes.

What are the store hours for Ben & Jerry’s Chattanooga?

Ben & Jerry’s is open Monday through Thursday from 11:00 AM to 10:30 PM, and Friday through Sunday from 11:00 AM to 11:00 PM.