Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Chattanooga ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
4.5
1,204 reviews
5 stars
899
4 stars
149
3 stars
69
2 stars
34
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and helpful service provided by staff, particularly highlighting employees like Will, Gio, and Cass.
Ice Cream Quality
The ice cream received high marks for taste and variety, with many customers expressing satisfaction with the flavors offered.
Pricing Concerns
Several reviews mentioned that the prices were considered high, with some customers feeling that the value did not match the cost.
Cleanliness Issues
Some customers reported cleanliness issues in the store, particularly in the bathrooms and dining area, indicating a need for better maintenance.
Welcoming Atmosphere
The overall atmosphere was described as fun and welcoming, making it a popular spot for families and visitors.
- AAAustin2 days ago1.0Over priced over priced over priced $40 for 4 ice creams is ridiculous never again
- GRGloria Page Realtor3 days ago3.0Excellent taste BUT 2 very small scoops were $10 !!! Ice cream at home from now on ~
- MHMaurisha HayNov 15, 20255.0Last night was a good experience at Ben & Jerry’s. I love the revamp. The customer service was good. I was able to try and new flavor Milk & Cookies. It’s now on my list ☺️.
- TJTiana JosephNov 13, 20255.0My family loves visiting this Ben & Jerry's when we come to Chattanooga. The ice cream is delicious. The scooters are very nice and patient. Today we had Will and he was great. We always recommend here to others.
- SFSerah FreyNov 6, 20255.0Will was super helpful and did a fantastic job helping us navigate all the different flavors especially with our son who has a dairy allergy - very nice and kid friendly store!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I find at Ben & Jerry’s in Chattanooga?
You can enjoy a variety of euphoric Ben & Jerry’s ice cream flavors served in the traditional style from 1978, including options like waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s Chattanooga?
Ben & Jerry’s is open Monday through Thursday from 11:00 AM to 10:30 PM, and Friday through Sunday from 11:00 AM to 11:00 PM.
Does Ben & Jerry’s Chattanooga offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options for your convenience.
How can I order ice cream from Ben & Jerry’s Chattanooga online?
You can place your order online via their takeout delivery site at https://benjerrys.co/chattanooga-takeout or use https://order.benjerry.com/menu/chattanooga for menu browsing and ordering.
What forms of payment are accepted at Ben & Jerry’s Chattanooga?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s in Chattanooga a Black-owned business?
Yes, Ben & Jerry’s in Chattanooga is Black-owned.
Where is Ben & Jerry’s ice cream shop located in Chattanooga?
Ben & Jerry’s is located at 201 Broad Street, Chattanooga, TN 37402, USA.
What nearby attractions can I visit before or after enjoying ice cream at Ben & Jerry’s?
You can explore the Tennessee Aquarium, the Downtown Riverfront Chattanooga, or take a ride on the Chattanooga Horse Trams, all conveniently close to Ben & Jerry’s.
Are there convenient parking options near Ben & Jerry’s Chattanooga?
Yes, nearby parking options include Republic Parking and Carta Parking Garage, making it easy to visit the ice cream shop by car.
How can I use public transportation to get to Ben & Jerry’s in Chattanooga?
You can use the Shuttle Park North bus station or the Chattanooga Area Regional Transportation Authority shuttle services to easily reach Ben & Jerry’s on Broad Street.