Baskin-Robbins

3.8
157 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 625 Signal Mountain Rd, Chattanooga, TN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
625 Signal Mountain Rd, Chattanooga, TN
37405, United States

Hours

Reviews

3.8
157 reviews
5 stars
93
4 stars
17
3 stars
4
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude behavior from staff and long wait times.

Product Quality

Customers expressed dissatisfaction with the quality of ice cream, including incorrect orders and flavors that did not meet expectations.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the establishment, including dirty restrooms and dining areas.

Pricing Complaints

Many customers felt that the prices were too high for the portion sizes and quality of the ice cream.
  • MM
    Michael McKeehan
    Dec 31, 2025
    1.0
    Ran by a bunch of teenagers. Looks like one had her boyfriend in and took her time then the only other people were me and my kid, they just continued to ignore us while we patiently waited at the counter. We waited a few minutes and then left, wont be back. Also, the little straight up told a lady that was working "no" when she asked if he was gonna help. So might wanna talk to the kids you employed
  • JB
    justin Burris
    Oct 10, 2025
    5.0
    Best of the best around!!! Great manager team!!!! 100% would recommend!!!
  • JW
    Jake Whitney
    Oct 6, 2025
    1.0
    Was sarcastically told to "enjoy my dinner" when handed my milk shake for some reason... Which was just such an odd thing to say to someone when you work at an ice cream shop.
  • SP
    sandra perkins
    Jul 27, 2025
    5.0
    Cake was delicious 😋

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.