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Brand Certified

Arby's

3.9
(556 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4766 Highway 58, Chattanooga, TN
37416, United States

Hours

Reviews

3.9
556 reviews
5 stars
250
4 stars
149
3 stars
70
2 stars
30
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in the dining area and restrooms.

Staff Performance

Feedback on staff performance was mixed, with some praising friendly service while others criticized unprofessional behavior and confusion.
  • PG
    Peggy Green
    Dec 2, 2025
    2.0
    My fries where hard and cold ordered a double beef an cheddar and the beef was cold as well 27$ was not worth it
  • RH
    Robert Hallick
    Nov 19, 2025
    4.0
    The app works good their food is very fresh and your service works to complete your order on time
  • LA
    Lynn Allison
    Nov 12, 2025
    2.0
    Food not as good as it used to be
  • TT
    Tomi Totara
    Nov 8, 2025
    5.0
    The staff was great! (Man they were bustin’ their ass! Running that whole place with a 2 man crew is wild work) Food was good.
  • DM
    Dustin McMackin
    Oct 28, 2025
    3.0
    Service is slow

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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