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Arby's

4.0
(866 reviews)
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Business Details

501 Northgate Mall, Chattanooga, TN
37415, United States
(423) 875-4048
http://www.arbys.com/locations/us/tn/chattanooga/501-northgate-mall/store-901
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
501 Northgate Mall, Chattanooga, TN
37415, United States

Hours

Reviews

4.0
866 reviews
5 stars
422
4 stars
214
3 stars
132
2 stars
38
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, noting it was fresh and delicious, with specific mentions of items like the roast beef and new sandwiches.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing long wait times and rude staff, particularly in the drive-thru.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some customers noting it was clean while others reported unsanitary conditions.

Staff Friendliness

While many customers appreciated friendly staff, there were notable complaints about unprofessional behavior from some employees.
  • HM
    Heather Massey
    Feb 17, 2026
    5.0
    Food was good. I went through drive thru.
  • KJ
    kristen johnson
    Jan 2, 2026
    5.0
    It's Arby's, they have the meat.
  • MT
    melissa travis
    Dec 11, 2025
    5.0
    I wanted to thank the people working there and tell them how good the food was. My son and I went in at 9:30 pm. I asked how long they were open- there was no one else dining in…they said about 30 more minutes. I told the lady taking my order I was sorry for coming in so late , she said it is fine, sit down and enjoy your time. The food was amazing at 9:30 at night. Thank you to the staff and especially the lady for assuring me that we had time to eat. It was a fantastic experience
  • CC
    Charlie
    Oct 16, 2025
    2.0
    Be careful,Linda Jackson eats here
  • CM
    Chuck Meyners
    Oct 5, 2025
    4.0
    App doesn't want to work usually,the food was not as good as usual,still glad the potato cakes are back.
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Brand Certified Facts from Arby's

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