Arby's

4.0
788 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5420 Brainerd Rd, Chattanooga, TN
37411, United States

Hours

Reviews

4.0
788 reviews
5 stars
403
4 stars
182
3 stars
91
2 stars
45
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Staff Attitude

Staff friendliness varied; some customers praised the service, while others noted grumpy or inattentive behavior.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unpleasant odors and disorganization.
  • TG
    Tina Griffin
    5 days ago
    5.0
    Excellent service food was fresh workers was nice
  • TW
    Tishai Washington
    Dec 19, 2025
    1.0
    They always pull me to the front door I be trying to get back on my lunch that’s ridiculous that they have to pull me everytime I order
  • DL
    David Lynch
    Nov 7, 2025
    4.0
    Probably a lack of employees vice bad service, the nice lady was doing it all. Bless her for her efforts.
  • ME
    Mr. Ess
    Oct 29, 2025
    5.0
    The beef bites are good
  • AP
    Aimee Porch-Grimmer
    Oct 22, 2025
    4.0
    Staff isn't very smiley. Seemed kinda grumpy