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Arby's

4.0
(791 reviews)
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Business Details

5420 Brainerd Rd, Chattanooga, TN
37411, United States
(423) 894-7478
http://www.arbys.com/locations/us/tn/chattanooga/5420-brainerd-rd/store-750
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5420 Brainerd Rd, Chattanooga, TN
37411, United States

Hours

Reviews

4.0
791 reviews
5 stars
404
4 stars
182
3 stars
91
2 stars
45
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Service Speed

Service speed is a significant concern, with many customers reporting long wait times and slow service.

Customer Service

Customer service experiences vary; some staff were friendly and helpful, while others were perceived as rude or inattentive.

Cleanliness

The restaurant is generally reported as clean, but some customers noted unpleasant odors and disorganization.
  • KJ
    Ken John Jr
    Jan 23, 2026
    5.0
    The fish sandwich...huge piece of fish and not just thrown together on a bun with tartar sauce and lettuce. This was very meticulously prepared. I requested extra tartar because some places you don't get enough. And no cheese. Didn't even have to tell them this. This Arby's is right off of Brainerd road so if you don't mind looking at traffic and eating you'll be fine. Ordered the peach cobbler rolls. They look like egg rolls. Very tasty. You get 2 to an order. About right for a serving.
  • JS
    Joe Stockert
    Jan 21, 2026
    1.0
    Places did not have good food was wrong cold not good place to eat
  • JT
    joseph teyerl
    Jan 16, 2026
    1.0
    I ordered the Roast beef and Cheddar. The #1. When I got my order the food was cold. And there was hardly any meat on the sandwich. I took it to counter and asked if this was right. I paid over $11.00 for this. This is something you would get for a kids meal. What I got was quarter of the size the #1 shows on the menu. Arby's needs to be sued for false advertisement.
  • TG
    Tina Griffin
    Jan 7, 2026
    5.0
    Excellent service food was fresh workers was nice
  • TW
    Tishai Washington
    Dec 19, 2025
    1.0
    They always pull me to the front door I be trying to get back on my lunch that’s ridiculous that they have to pull me everytime I order
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Brand Certified Facts from Arby's

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