Arby's

4.0
643 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3903 Hixson Pike, Chattanooga, TN
37415, United States

Hours

Reviews

4.0
643 reviews
5 stars
302
4 stars
178
3 stars
83
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed it while others found it subpar or cold.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff.

Cleanliness

Some customers noted cleanliness in the store, while others reported dirty tables and unsanitary conditions.

Staff Performance

Inconsistent staff performance; some employees received praise for their friendliness, while others were criticized for poor service.
  • LB
    Lisa Burris
    Dec 16, 2025
    1.0
    Tough chewy bread difficult to pull apart wth fingers. A scant smear of sauce or Kraut on reuben. Worthless manager. I mean a joke. Don't order on App or they have been told you have to call corporate to get money back, even if wrong. Won't give you number for corporate because they don't have it, but you can look it up. No phone number online either. But you can fill out giant online form and survey and may get money back a week later(I did). But nobody will call or email or apologize like they really care. What a joke. Eating at home is easier anymore. Crappy food and service everywhere. That =crappy tips and no customers=no job.
  • LJ
    Lee Jimmy
    Nov 18, 2025
    5.0
    Food was great
  • PS
    Paul stanley
    Nov 14, 2025
    5.0
    This was a very clean store, the customer service was wonderful. Barbara the cashier was very friendly. My gyro and potato cakes were delicious.
  • BN
    Brandi Nicole
    Oct 24, 2025
    2.0
    The “Loaded Italian” is only loaded w/ false advertising. Pics of what I received vs. advertised is horrific & I’m extremely disappointed. SHAMEFUL.
  • AB
    Alexis Benshoff
    Oct 23, 2025
    5.0
    Very good teamwork! Peaceful environment even with a busy dinner rush