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Arby's

4.0
(647 reviews)
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Business Details

3903 Hixson Pike, Chattanooga, TN
37415, United States
(423) 870-5488
http://www.arbys.com/locations/us/tn/chattanooga/3903-hixson-pike/store-5971
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3903 Hixson Pike, Chattanooga, TN
37415, United States

Hours

Reviews

4.0
647 reviews
5 stars
305
4 stars
179
3 stars
83
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the taste while others reported cold or poorly prepared items.

Service Issues

Numerous reviews highlighted slow service, order inaccuracies, and rude staff, particularly in the drive-thru.

Cleanliness

While some customers noted cleanliness in the store, others reported dirty tables and unsanitary conditions.

Management Concerns

Several reviews pointed to poor management and staffing issues, with calls for better training and hiring practices.

Positive Experiences

Despite the negatives, there were positive mentions of friendly staff and good service from specific employees.
  • PC
    Patti Cato
    Feb 25, 2026
    4.0
    The young lady that took my order was working so hard. Thanks for the effort when it was so busy.
  • PW
    Payth W
    Feb 14, 2026
    5.0
    Roast beef and cheddar was a little light on the cheddar but the fries were fresh. Lovely and genuinely sweet blonde behind the counter.
  • LB
    Lisa Burris
    Dec 16, 2025
    1.0
    Tough chewy bread difficult to pull apart wth fingers. A scant smear of sauce or Kraut on reuben. Worthless manager. I mean a joke. Don't order on App or they have been told you have to call corporate to get money back, even if wrong. Won't give you number for corporate because they don't have it, but you can look it up. No phone number online either. But you can fill out giant online form and survey and may get money back a week later(I did). But nobody will call or email or apologize like they really care. What a joke. Eating at home is easier anymore. Crappy food and service everywhere. That =crappy tips and no customers=no job.
  • LJ
    Lee Jimmy
    Nov 18, 2025
    5.0
    Food was great
  • PS
    Paul stanley
    Nov 14, 2025
    5.0
    This was a very clean store, the customer service was wonderful. Barbara the cashier was very friendly. My gyro and potato cakes were delicious.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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