Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
1245 Livingston Hwy, Byrdstown, TN
38549-4595, United States
Hours
Reviews
4.0
376 reviews
5 stars
180
4 stars
93
3 stars
55
2 stars
19
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including long wait times, unfriendly staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Customer Experience
Positive experiences were noted for friendly staff and good food, but these were overshadowed by numerous complaints about service and order accuracy.
Value for Money
Customers expressed concerns about pricing, feeling that the quality did not match the cost, particularly for certain menu items.
- RLRobert Leonard3 days ago5.0Slow
- JRJoAnne ReichardOct 14, 20251.0Ordered a strawberry shake, it was almost all milk. Tried to hand it back but the women closed the window, walked away and the entire time she was on the phone. Also had a blizzard if she would have turned it upside down it would have fallen out. Will drive the extra distance to the others.
- AWAnn WillardOct 5, 20255.0I go a lot for their biscuits, gravy and hashbrowns. Always delicious. Staff are always friendly. Go once in a while for their ice cream Sundays too...yummmm!
- JMjennifer marcumOct 3, 20252.0$28 for this. You have to pay before they write on it.
- MJMoxie JimSep 30, 20255.0Very good location. Ordered a strawberry shake--- was really good! Wife had a chocolate shake with peanut butter added. Tasted exactly like a Reese's cup. Really good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Byrdstown offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and more.
What are the opening hours of Dairy Queen Grill & Chill in Byrdstown?
Dairy Queen Grill & Chill is open daily from 6:00 AM to 9:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location offers a drive-thru for convenient ordering and pickup.
Can families with children dine comfortably at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and seating suitable for kids.
Does Dairy Queen Grill & Chill provide facilities for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is provided for customers at this location.
How can I order food ahead from Dairy Queen Grill & Chill in Byrdstown?
You can order ahead online using their mobile ordering system via the website at https://www.dairyqueen.com/en-us/order/pickup/n/13725/.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you can explore nearby Dale Hollow Lake for outdoor activities or stop by Sportsman's Lodge at Dale Hollow for accommodation.
Are there any nearby churches close to Dairy Queen Grill & Chill?
Yes, Byrdstown First United Methodist Church and Smyrna Church are nearby and can be convenient for visitors attending services before or after dining.
Where can I fuel up or grab snacks near Dairy Queen Grill & Chill?
Nearby, you have several gas stations including Raj Market (which also has a bakery and convenience store), Shell, and Exxon for fueling and quick snacks.