Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
1245 Livingston Hwy, Byrdstown, TN
38549-4595, United States
Hours
Reviews
4.0
377 reviews
5 stars
180
4 stars
94
3 stars
55
2 stars
19
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported unfriendly and rude service, with several instances of employees being unprofessional or inattentive.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, including incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Speed of Service
Customers frequently noted long wait times for their orders, even when the restaurant was not busy.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their exceptional service and highlighted enjoyable food items like blizzards and breakfast options.
- NWNathan WallaceDec 14, 20254.0Rude person working there. Perhaps not rude but definitely not personable. I get minimum wage jobs suck and people can have a bad day but still would appreciate service with a smile or have a good day or something. Instead of just hand you the ice cream and say nothing. We got what we ordered though so I guess that's good.
- MSMissy SmithDec 9, 20255.0Theres one lady that goes above and beyond to get things right for me!
- RLRobert LeonardNov 21, 20255.0Slow
- JRJoAnne ReichardOct 14, 20251.0Ordered a strawberry shake, it was almost all milk. Tried to hand it back but the women closed the window, walked away and the entire time she was on the phone. Also had a blizzard if she would have turned it upside down it would have fallen out. Will drive the extra distance to the others.
- AWAnn WillardOct 5, 20255.0I go a lot for their biscuits, gravy and hashbrowns. Always delicious. Staff are always friendly. Go once in a while for their ice cream Sundays too...yummmm!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Byrdstown offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and more.
What are the opening hours of Dairy Queen Grill & Chill in Byrdstown?
Dairy Queen Grill & Chill is open daily from 6:00 AM to 9:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location offers a drive-thru for convenient ordering and pickup.
Can families with children dine comfortably at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and seating suitable for kids.
Does Dairy Queen Grill & Chill provide facilities for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is provided for customers at this location.
How can I order food ahead from Dairy Queen Grill & Chill in Byrdstown?
You can order ahead online using their mobile ordering system via the website at https://www.dairyqueen.com/en-us/order/pickup/n/13725/.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you can explore nearby Dale Hollow Lake for outdoor activities or stop by Sportsman's Lodge at Dale Hollow for accommodation.
Are there any nearby churches close to Dairy Queen Grill & Chill?
Yes, Byrdstown First United Methodist Church and Smyrna Church are nearby and can be convenient for visitors attending services before or after dining.
Where can I fuel up or grab snacks near Dairy Queen Grill & Chill?
Nearby, you have several gas stations including Raj Market (which also has a bakery and convenience store), Shell, and Exxon for fueling and quick snacks.