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Dairy Queen Grill & Chill

4.0
(379 reviews)

Business Details

1245 Livingston Hwy, Byrdstown, TN
38549-4595, United States
(931) 864-7552
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1245 Livingston Hwy, Byrdstown, TN
38549-4595, United States

Hours

Reviews

4.0
379 reviews
5 stars
180
4 stars
94
3 stars
56
2 stars
20
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unfriendly service, with several noting a lack of basic courtesy and acknowledgment from staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and poor quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unkempt dining areas, which detracted from the overall experience.

Speed of Service

Customers frequently noted long wait times for food and service, even when the restaurant was not busy.
  • NW
    Nathan Wallace
    Dec 14, 2025
    4.0
    Rude person working there. Perhaps not rude but definitely not personable. I get minimum wage jobs suck and people can have a bad day but still would appreciate service with a smile or have a good day or something. Instead of just hand you the ice cream and say nothing. We got what we ordered though so I guess that's good.
  • MS
    Missy Smith
    Dec 9, 2025
    5.0
    Theres one lady that goes above and beyond to get things right for me!
  • RL
    Robert Leonard
    Nov 21, 2025
    5.0
    Slow
  • JR
    JoAnne Reichard
    Oct 14, 2025
    1.0
    Ordered a strawberry shake, it was almost all milk. Tried to hand it back but the women closed the window, walked away and the entire time she was on the phone. Also had a blizzard if she would have turned it upside down it would have fallen out. Will drive the extra distance to the others.
  • AW
    Ann Willard
    Oct 5, 2025
    5.0
    I go a lot for their biscuits, gravy and hashbrowns. Always delicious. Staff are always friendly. Go once in a while for their ice cream Sundays too...yummmm!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Byrdstown offer?

Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and more.

What are the opening hours of Dairy Queen Grill & Chill in Byrdstown?

Dairy Queen Grill & Chill is open daily from 6:00 AM to 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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