Wendy's

4.0
1628 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13350 W Andrew Johnson Hwy, Bulls Gap, TN
37711, United States

Hours

Reviews

4.0
1,628 reviews
5 stars
760
4 stars
426
3 stars
259
2 stars
71
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food is often reported as hot and fresh, but there are complaints about cold or poorly prepared items.

Customer Service

Andrew is frequently praised for his exceptional customer service, while some staff members are noted as rude or inattentive.

Cleanliness

The dining area is generally clean, but there are reports of sticky tables and unsanitary restrooms.

Order Accuracy

Many customers have experienced issues with incorrect orders, especially in the drive-thru.

Speed of Service

Service can be slow, particularly during busy times, but some customers feel the wait is worth it for the food.
  • FD
    Frank Doyle
    Nov 17, 2025
    5.0
    Typical wendys except for Andrew very upbeat and personable it was a pleasure to be served by him
  • BR
    Ben Raper
    Oct 25, 2025
    5.0
    Food is always hot, fresh and fast.
  • JE
    Jay Ellis
    Oct 4, 2025
    5.0
    A well run Wendy's!
  • JP
    Jimmie patrick
    Sep 23, 2025
    1.0
    Went to the drive through had to go inside because the bun was hard as a Rock and the young man that had to remake making the sandwich thought it would be fun to cough over it never again
  • TW
    Tammy Weatherby
    Sep 3, 2025
    4.0
    My husband and I stopped here for a quick breakfast bite on our way to Chattanooga after fueling up. We decided to dine in since was raining pretty steady. Andrew was there behind the counter and welcomed us with his bright and chipper voice. He was very nice and helpful while we decided what we wanted to eat and placed our order. He then called our order when it was ready and we sat and ate. He said to us he hoped we were enjoying our meal and that everything came out good. He also said he hoped we had a wonderful day. The food was good. The breakfast potatoes were nice and warm. The breakfast baconators we both ordered were okay. They had a decent amount of bacon and flavorful cheese, the sausage was eh...not as flavorful as we had hoped. I got the caramel cold cream iced coffee and my husband got the regular iced coffee. They both were better than expected for a fast food coffee. This location is connected to the Marathon gas station and it's restrooms are in the gas station. Andrew is a hard worker and was consistently staying busy making sure the dining room was clean and in order in between customers. The restaurant is lucky to have such a hard worker.

Frequently Asked Questions About Wendy's

Is Bulls Gap Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.