Wendy's

3.9
1123 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1505 Volunteer Parkway, Bristol, TN
37620, United States

Hours

Reviews

3.9
1,123 reviews
5 stars
509
4 stars
305
3 stars
138
2 stars
54
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff.

Food Quality

Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrectly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and with food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
  • RR
    Rachael Reed
    Oct 10, 2025
    1.0
    Id give 0 stars if I could rudest people I've ever dealt with. Ordered $35 worth of food and asked for one extra pack of sauce and was told no unless I payed .50. The manager lady asked what i was needing and I told her I just needed an extra sauce and she literally laughed at me and walked off. After waiting in the lobby for our food for 15 minutes our fries and nuggets come out cold. Just ridiculous I will never return to the parkway location again.
  • MO
    Michael O'Quin
    Oct 7, 2025
    1.0
    Absolutely horrible customer service Candice was rude and unprofessional
  • DW
    Danielle Worley
    Sep 21, 2025
    5.0
    Always good. Love going to this location to get the family food
  • JW
    Jerry Ward
    Sep 8, 2025
    5.0
    Excellent food and service. People are very professional and engaging.
  • TA
    Tim Allen
    Jul 11, 2025
    4.0
    Good food fast always friendly

Frequently Asked Questions About Wendy's

Is 852 - 10925 1505 Volunteer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.