Wendy's

3.9
1120 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1505 Volunteer Parkway, Bristol, TN
37620, United States

Hours

Reviews

3.9
1,120 reviews
5 stars
508
4 stars
304
3 stars
137
2 stars
54
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, particularly from management.

Food Quality

Mixed feedback on food quality; while some customers praised fresh and hot meals, others reported cold, undercooked, or incorrect orders.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and unprofessional behavior from staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • RR
    Rachael Reed
    Oct 10, 2025
    1.0
    Id give 0 stars if I could rudest people I've ever dealt with. Ordered $35 worth of food and asked for one extra pack of sauce and was told no unless I payed .50. The manager lady asked what i was needing and I told her I just needed an extra sauce and she literally laughed at me and walked off. After waiting in the lobby for our food for 15 minutes our fries and nuggets come out cold. Just ridiculous I will never return to the parkway location again.
  • MO
    Michael O'Quin
    Oct 7, 2025
    1.0
    Absolutely horrible customer service Candice was rude and unprofessional
  • DW
    Danielle Worley
    Sep 21, 2025
    5.0
    Always good. Love going to this location to get the family food
  • JW
    Jerry Ward
    Sep 8, 2025
    5.0
    Excellent food and service. People are very professional and engaging.

Frequently Asked Questions About Wendy's

Is 852 - 10925 1505 Volunteer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1505 Volunteer Parkway in Bristol, TN?

The drive-thru at this Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.