Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrectly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and with food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
RR
Rachael Reed
Oct 10, 2025
1.0
Id give 0 stars if I could rudest people I've ever dealt with. Ordered $35 worth of food and asked for one extra pack of sauce and was told no unless I payed .50. The manager lady asked what i was needing and I told her I just needed an extra sauce and she literally laughed at me and walked off. After waiting in the lobby for our food for 15 minutes our fries and nuggets come out cold. Just ridiculous I will never return to the parkway location again.
MO
Michael O'Quin
Oct 7, 2025
1.0
Absolutely horrible customer service Candice was rude and unprofessional
DW
Danielle Worley
Sep 21, 2025
5.0
Always good. Love going to this location to get the family food
JW
Jerry Ward
Sep 8, 2025
5.0
Excellent food and service. People are very professional and engaging.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bristol, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bristol, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 652-8200.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 852 - 10925 1505 Volunteer Wendy’s serve breakfast?
Yes, this Wendy’s location in Bristol, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1505 Volunteer Parkway in Bristol, TN?
The drive-thru at this Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Bristol, TN serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
Is delivery available from this Wendy's location?
Delivery availability depends on your address. Use the Wendy's app or order.wendys.com and enter your delivery address to check if delivery is available near you.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (423) 652-8200 or reach Wendy's Customer Care via their contact page or phone at 888-624-8140.
Are there any other fast food restaurants near Wendy's at 1505 Volunteer Parkway?
Yes, nearby fast food restaurants include Burger King and another Wendy's location, making it convenient to compare options or grab food with friends.
What are some nearby services around Wendy's that customers might find useful?
Nearby services include Mike Adams - State Farm Insurance, Valvoline Instant Oil Change, Regions Bank, Western Union, and the United States Postal Service, providing convenient errands before or after your meal.
Are there any nearby dining options besides Wendy's at 1505 Volunteer Parkway?
Yes, you can also visit The Bristol Pour House, a bar and grill gastropub, Top Dining diner, and Little Caesars Pizza near this Wendy's location for varied dining experiences.
Does Wendy's accept dine-in and drive-thru at this location?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.