Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, particularly from management.
Food Quality
Mixed feedback on food quality; while some customers praised fresh and hot meals, others reported cold, undercooked, or incorrect orders.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and unprofessional behavior from staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
RR
Rachael Reed
Oct 10, 2025
1.0
Id give 0 stars if I could rudest people I've ever dealt with. Ordered $35 worth of food and asked for one extra pack of sauce and was told no unless I payed .50. The manager lady asked what i was needing and I told her I just needed an extra sauce and she literally laughed at me and walked off. After waiting in the lobby for our food for 15 minutes our fries and nuggets come out cold. Just ridiculous I will never return to the parkway location again.
MO
Michael O'Quin
Oct 7, 2025
1.0
Absolutely horrible customer service Candice was rude and unprofessional
DW
Danielle Worley
Sep 21, 2025
5.0
Always good. Love going to this location to get the family food
JW
Jerry Ward
Sep 8, 2025
5.0
Excellent food and service. People are very professional and engaging.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1505 Volunteer Parkway in Bristol, TN?
The drive-thru at this Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Bristol, TN serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
Is delivery available from this Wendy's location?
Delivery availability depends on your address. Use the Wendy's app or order.wendys.com and enter your delivery address to check if delivery is available near you.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (423) 652-8200 or reach Wendy's Customer Care via their contact page or phone at 888-624-8140.
Are there any other fast food restaurants near Wendy's at 1505 Volunteer Parkway?
Yes, nearby fast food restaurants include Burger King and another Wendy's location, making it convenient to compare options or grab food with friends.
What are some nearby services around Wendy's that customers might find useful?
Nearby services include Mike Adams - State Farm Insurance, Valvoline Instant Oil Change, Regions Bank, Western Union, and the United States Postal Service, providing convenient errands before or after your meal.
Are there any nearby dining options besides Wendy's at 1505 Volunteer Parkway?
Yes, you can also visit The Bristol Pour House, a bar and grill gastropub, Top Dining diner, and Little Caesars Pizza near this Wendy's location for varied dining experiences.
Does Wendy's accept dine-in and drive-thru at this location?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.