Taco Bell

3.8
1064 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1111 Volunteer Parkway in Bristol. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1111 Volunteer Parkway, Bristol, TN
37620, United States

Hours

Reviews

3.8
1,064 reviews
5 stars
446
4 stars
262
3 stars
154
2 stars
64
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Quality

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor service, especially during late hours.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including unclean tables and poor hygiene practices.

Food Quality

Customers expressed disappointment with the quality of food, citing cold items, missing ingredients, and overall dissatisfaction with the value for money.
  • RO
    Rafael Orozco
    Dec 23, 2025
    1.0
    Not the type to leave a review but this is just crazy. half the quesadilla doesn’t have anything in it lol
  • MM
    M
    Dec 17, 2025
    1.0
    Employees just stand outside and smoke or vape, they are out there anytime you pull in
  • JT
    Josh T.
    Dec 5, 2025
    1.0
    Just don’t come here when there’s any type of line. It was ridiculously slow. So much so that multiple cars got out of line and sped off. When I finally got to the window, they still didn’t have my food ready and I was in the drive thru line for over 40 minutes. I will probably never come back to this location, terrible. I like Taco Bell and will continue to eat it but my experience at this location was so bad that it made me never want to come back. I can understand being slow with a long line but 40+ minutes is pretty crazy.
  • KB
    Katie Bentley
    Dec 4, 2025
    1.0
    Last week we ordered Taco Bell while my husbands family was in town. His dad stayed with us, it was late, we were all hungry so I ordered Taco Bell. I used the Taco Bell app. I got a 12 pack of soft tacos, 1 crunchy taco and an 8 pack that came with 4 tacos and 4 burritos. Our food arrives, dasher was great and early! I open the 2 boxes of food and think wow this doesn’t look like $45 worth of Taco Bell?! So I count them out and we’re MISSING 9 items. NINE! I call Taco Bell and speak with the manager. Immediately she was rude and kept saying OVER AND OVER “I counted them myself they’re all in there. I don’t know what to tell you I counted them myself.” Then this woman tells me “YOUR DASHER MUST HAVE GOTTEN HUNGRY AND STOLE SOME OF YOUR FOOD.” 🤯 Excuse me WHAT? I get off the phone and call DoorDash, they of course tell me I have to deal with Taco Bell because I used their app. I call Taco Bell back and the same manager answers. Again she tells me the dasher must have stolen 9 freaking tacos because “I counted them myself.” I ask her “How many did you count?” She told me 16. We were suppose to have 21 so I said to her “you just said you counted 16?” Then she back tracks and again says she counted them herself. I call DoorDash back, they file a report and contact Taco Bell. The DoorDash woman puts me on hold, comes back and says she called taco bell and spoke to the same manager and was HUNG UP ON. I decided I’ll just wait for the DoorDash process. Well, I call DoorDash back tonight and they tell me again that they can’t do anything that Taco Bell has to, but that DoorDash had already refunded the store. Not sure for how much but it’s been done. Thats the process when you dont use the doordash app. He calls the manager and guess what…. “Nothing I can do.” So we paid $45 for 12 tacos at Taco Bell last week and they refuse to make it right. Instead she blamed the dasher WHO I SPOKE WITH THAT NIGHT! He was so upset she was saying he stole it that he wanted to go confront her. He’s a platinum status dasher! Older fella whos had 2 heart attacks and says he doesn’t even eat Taco Bell. This woman could have cost him his job. His livelihood! Over fast food tacos! Because she couldn’t take responsibility at all whatsoever. There’s no point in trying to get my money back or even replacement food because she simply does not care. And this definitely isn’t the first time we’ve ordered Taco Bell and had missing items. It happens all the time. But NINE ITEMS?! Come on. I hope she reads this. And I hope she’s ashamed of her behavior. I hope no one ever risks your job like you did to that man.
  • DP
    Dark Passenger
    Nov 30, 2025
    1.0
    I eat Taco Bell AT LEAST a couple times a week. And it feels like almost every single time, there's something wrong with my order. And if you reach out to corporate too many times they start to not believe you. I ordered 2 Cantina Soft Tacos and basically got a regular chicken soft taco, with lettuce. I called to let them know that they gave me the wrong type of chicken soft taco & that they didn't put the cabbage mix on it. She then tells me that she doesn't think they have the cabbage mix. I told her that they probably should have told me that and I would have ordered something different. I don't understand the lack of communication or transparency at these places. Instead, you're going to give me a cheaper version that I'm going to pay more for? Please make it make sense. I hadn't started eating it at this point. I go to take a bite and IMMEDIATELY notice what looks like a pubic hair ON THE TACO! That doesn't apply to me, so I know it isn't mine. And if that's not what kind of hair it is, then someone needs to shave their arms before coming to work. No one wants arm hair (or any other types of hair) in their food, I promise you. To make things even better, I had to call back a SECOND time and they told me to keep the receipt and sticker on the bag and they'd replace it. WAIT FOR IT ... DRUMROLLLLL...THERE'S NO STICKER!!! Because that would be way too easy. Now I have to call them back a THIRD time, just to tell them they missed the mark and there isn't a sticker on the bag. At this point, I'm just wasting my money at EVERY location in this area because my food is always wrong and either they don't want to replace it (as if it's your fault it's wrong) or you don't get a sticker and still don't get it replaced. 🤢 Also, ZERO napkins. Who would ever need napkins with their food?! Crazy suggestion, I guess.

Frequently Asked Questions About Taco Bell

What are the daily operating hours for Taco Bell at 1111 Volunteer Parkway in Bristol?

Taco Bell is open daily from 9:00 AM. Sunday to Wednesday the store closes at 2:00 AM, while Thursday to Saturday it remains open until 3:00 AM.

Does Taco Bell at this location have a drive-thru, and what are its hours?

Yes, this Taco Bell has a drive-thru. The drive-thru hours match the store hours, open daily from 9:00 AM; closing between 2:00 AM and 3:00 AM depending on the day.