Subway

4.1
365 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bristol Subway® Restaurant at 1159 Volunteer Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1159 Volunteer Parkway, Bristol, TN
37620, United States

Hours

Reviews

4.1
365 reviews
5 stars
211
4 stars
69
3 stars
33
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale bread, incorrect sandwich preparation, and lack of freshness.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness and lack of care.

Supply Shortages

Customers frequently mentioned the location running out of key ingredients, impacting their orders.
  • MM
    Michelle
    Dec 19, 2025
    1.0
    I did a pick up order for a sub and 3 cookies. First, the sub wasn’t toasted which you can see on the receipt it says, “toasted.” Then, I only received 1 cookie when I ordered 3, and the one cookie I did receive was hard as a rock.
  • CP
    Chris Petro
    Dec 18, 2025
    3.0
    I updated this based on one employee(i forgot to do this the same day) I don't know her name but she has pink hair. An male employee got an in store order of 5 subs and had a customer behind the one he was making. So he went to the back to get her before he started on the 5 and she didn't show up until he was almost done with the 5 subs
  • RL
    Riley Lamb
    Dec 8, 2025
    5.0
    Truly the best people spreading christmas joy! As a college student not many people around this time of year feel in your corner during a stressful month and they truly made my night!
  • PB
    Philly Barker
    Dec 6, 2025
    5.0
    Hands down the best Subway in town. Always clean. Service is very prompt. Employees are always available and friendly. Food is almost always correct. Staff take care of the store and you here.
  • BB
    Baron William Bradley
    Nov 18, 2025
    1.0
    So for someone that's new here, I read the reviews and had 4.1 Stars. I'm here to tell you after today. I don't feel like it deserves that much. The one I went and knew there were three people standing there bored out of their wits with nothing to do. That being said, the one girl that was making my food seemed dry. You couldn't have got any drier than the Sahara desert. I ordered a 6-in meatball sub toasted. The other one a chicken bacon ranch three cookies. After almost $20 spent there got home. Both of my sandwiches were stale. There was only one slice of bacon on my bacon ranch chicken sub. My cookies. Let's don't even go there. They were hard and not fresh at all. I ordered three cookies, two chocolate chip, one oatmeal. The oatmeal one was okay. The others not so much. Is it too much to ask for a place to give you hot food when that was another thing, my sandwiches were toasted but certainly were not hot. The food didn't taste fresh. It really did a surprise since this place got a 4.1 star. I pay attention to ratings. I pay attention big time. I tried to call four or five times this evening to get a hold of somebody to talk and discuss about this issue. No one would answer the phone and on top of that you couldn't leave a voice message. So that being said, I will try again tomorrow morning. Today is Tuesday, November 18th. I have the receipt to prove what I ordered. So unless they fix this issue and make this right with hot fresh not stale food including the cookies for the 20 bucks that I spent, I will not be back. I will go to somewhere else. I'm a very harsh critic when it comes to food for one, it's not cheap to go out and eat these days. When you spend your hard-earned money you expect the best. You expect hot fresh food now. That being said, there are times. I understand that things happen and that's not okay, but it's acceptable under the circumstances. But this being the first time I've been there 4.1 Stars didn't seem like it and I'm not happy and even though I tried to call could not get in touch with anybody. Not good business especially when I know the place was not busy and the three people were standing around with nothing to do when I got there. Certainly if the times have changed since I worked in River. Fast food restaurants that

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1159 Volunteer Parkway, Suite 1 & 2, Sullivan, Bristol, TN 37620, USA.

What are the operating hours for Subway at 1159 Volunteer Parkway?

Subway is open every day from 9:00 AM to 10:00 PM.