Subway

Reviews

• BB

  Baron William Bradley

  6 days ago
  1.0
  So for someone that's new here, I read the reviews and had 4.1 Stars. I'm here to tell you after today. I don't feel like it deserves that much. The one I went and knew there were three people standing there bored out of their wits with nothing to do. That being said, the one girl that was making my food seemed dry. You couldn't have got any drier than the Sahara desert. I ordered a 6-in meatball sub toasted. The other one a chicken bacon ranch three cookies. After almost $20 spent there got home. Both of my sandwiches were stale. There was only one slice of bacon on my bacon ranch chicken sub. My cookies. Let's don't even go there. They were hard and not fresh at all. I ordered three cookies, two chocolate chip, one oatmeal. The oatmeal one was okay. The others not so much. Is it too much to ask for a place to give you hot food when that was another thing, my sandwiches were toasted but certainly were not hot. The food didn't taste fresh. It really did a surprise since this place got a 4.1 star. I pay attention to ratings. I pay attention big time. I tried to call four or five times this evening to get a hold of somebody to talk and discuss about this issue. No one would answer the phone and on top of that you couldn't leave a voice message. So that being said, I will try again tomorrow morning. Today is Tuesday, November 18th. I have the receipt to prove what I ordered. So unless they fix this issue and make this right with hot fresh not stale food including the cookies for the 20 bucks that I spent, I will not be back. I will go to somewhere else. I'm a very harsh critic when it comes to food for one, it's not cheap to go out and eat these days. When you spend your hard-earned money you expect the best. You expect hot fresh food now. That being said, there are times. I understand that things happen and that's not okay, but it's acceptable under the circumstances. But this being the first time I've been there 4.1 Stars didn't seem like it and I'm not happy and even though I tried to call could not get in touch with anybody. Not good business especially when I know the place was not busy and the three people were standing around with nothing to do when I got there. Certainly if the times have changed since I worked in River. Fast food restaurants that
• AG

  Amy Glasgow

  Nov 11, 2025
  1.0
  I ordered an Italian sub at this location in Bristol, TN on Volunteer Parkway. The employee who prepared my sandwich was touching everything, did not wash her hands and did not wear gloves. When she asked about toppings, she used her hands to dig into them, fingernails first of course, contaminating every topping container she dug into. Because she was an older woman, I didn’t want her to get fired and there was another customer in the shop, I left speechless and decided to call the manager to request she reeducate her employees about hygiene in food preparation. I went to the shop on two different occasions and called on another occasion (during the day each time) and, again, there was no manager available. I took the sandwich and receipt back to the location, explained my issue and was told by an employee that the sandwich could not be replaced without the manager’s approval who, of course was not on duty and had to be called. My request was denied because the oil and vinegar on the sandwich had leaked onto the receipt and the date could not be read. The manager here did exactly the WRONG thing!! I could not believe that she refused to allow replacement of the sub. She must have a “work from home” job (mostly watching TV I’m guessing). I was neither rude or demanding but let staff know I would be posting a review which would be very negative. I don’t know how “managers” like this keep their jobs. I may still report this Subway to the Health Department or whoever they refer me to. I hope that sub was worth this review!
• LM

  Lacie Miller

  Sep 1, 2025
  5.0
  The food and service was amazing ay the young lady with pink hair was so nice and kind and the food was amazing so that why I'm giving 5 stars 😁
• JB

  John Bandeian

  Aug 4, 2025
  1.0
  This subway has a pattern of running out of supplies. The first time I went there about 4 weeks ago, they were out of provolone cheese. I went there today to buy a meatball sub and they were out of meatballs. Perhaps, this a poorly run Subwa
• RR

  Ryan

  Jul 25, 2025
  1.0
  Not a fan

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