Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2167 Volunteer Pkwy in Bristol, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
630 reviews
5 stars
330
4 stars
117
3 stars
74
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the pizza and breadsticks, but some noted inconsistencies in quality and freshness, particularly with the salad bar.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff, particularly from a specific employee.
Delivery Problems
Multiple customers reported issues with delivery, including cold food, late arrivals, and poor communication from staff.
Cleanliness Concerns
Some customers expressed dissatisfaction with the cleanliness of the restaurant and the salad bar, mentioning dirty items and lack of maintenance.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific staff members for their friendliness and attentiveness, particularly highlighting a waitress named Tina.
- AJAbigale JohnsonDec 31, 20251.0Pizza Hut made an order for me on the 12-20-2025, and the pizza had very little marinara sauce, the chicken was dry and also the pineapples. I called back to pizza hut on Volunteer Parkway, Bristol, Tenn, and made a complaint to Justine,the General Manager, apologized and gave me two choices to either get my money back of $20 or an in store credit. Natually I said that I wanted my money back. The new guy had put the last four digits of my phone number backwards and it would take some time to get it straight that my money will be back into my account in a few days. We'll I called back to Pizza hut today 12/-31-2025 and spoke with Justin again. I told him who I was and asked why wasn't my $20 placed back into my checking account. He told me that he gave me an in store credit. He argued me down. I told him that I wanted my money back. Basically he was calling me a liar. I asked him for his Supervisor, he gave me Matthew Hyatt. I called and left several messages and did not get a return call back as of yet. I attempted to call back to the Volunteer Parkway Bristol, Tenn Pizza Hut to ask for the home office number to complain to them regarding my money, the phone ranged for a long time and no one answered the phone. So I hung up and tried the West State Street Branch Gate City Highway Bristol, VA and to no avail, no one answered there either, so the only choice I have is to write a review regarding my situation. Pizza Hut on Volunteer Parkway is holding my $20 Hostage. Its a shame that a company would rather keep your money instead of giving it back but would instead hand you an in store credit and they don't prepare your food properly and expect you to get more bad food from them!!!!
- CSCustomer ServiceDec 29, 20251.0If you like wasting your hard earned money only to get the wrong order go here. I will not rest until I get my $30 back I have 6k employees and a pizza hut corporate sponsorship, needless to say we will be cutting ties with this company. I suggest that they revamp there entire. operation. Our media division will be spreading the word. CANCEL PIZZA HUT!!!!!!!
- BBBenDec 16, 20255.0Great food and service!
- RFRicky FortuneNov 29, 20255.0Everything's good but the salad bar they have no bacon bits.
- JTJarred TateOct 18, 20255.0Justin and Tina went above and beyond to make things right. I ordered pepperoni on the app and got home and they were cheese? The app must have glitched out and when I called and explained they remade the pizza no questions asked. Great crew great food.
Frequently Asked Questions About Pizza Hut
Where is Pizza Hut located in Bristol, TN?
Pizza Hut is located at 2167 Volunteer Parkway, Bristol, TN 37620.
What are the opening hours for dine-in at Pizza Hut in Bristol?
Dine-in hours are 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and 10:00 AM to 10:30 PM on Friday and Saturday.
Does Pizza Hut in Bristol offer delivery and what are the delivery hours?
Yes, Pizza Hut offers delivery from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I order Pizza Hut online or through a mobile app?
Yes, you can order online at PizzaHut.com or via the Pizza Hut mobile app available on the App Store.
What types of pickup and delivery services does Pizza Hut provide?
Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.
What are some popular menu items at Pizza Hut Bristol?
Popular items include Meat Lovers®, Original Stuffed Crust® pizza, signature wings, pastas, and desserts.
Does Pizza Hut in Bristol have any rewards or deals for customers?
Yes, Hut Rewards® offers discounts, pizza deals, and coupons which can be found on the Pizza Hut deals page or mobile app.
Is Pizza Hut's Bristol location wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom facilities.
Which nearby place can I visit if I need mobile phone services near Pizza Hut?
SunCom Mobile Cricket Volunteer Pkwy and Cricket Wireless Authorized Retailer are nearby stores where you can get mobile phone services and accessories.
Are there any nearby places to visit for dining after Pizza Hut?
You can visit SUBWAY for sandwiches or Fishtales Pigtails Cafe for seafood, both located near Pizza Hut.
Can I combine a visit to Pizza Hut with other errands like car services nearby?
Yes, Bristol Honda, Carlos Honda, and Car Mart Collision Center are nearby automotive places where you can handle car services while visiting Pizza Hut.