McDonald's

3.7
1794 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2633 W State, Bristol, TN
37620, United States

Hours

Reviews

3.7
1,794 reviews
5 stars
715
4 stars
391
3 stars
333
2 stars
142
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and slow service.

Food Quality

Food quality is inconsistent, with reports of cold, incorrect, or poorly prepared items, though some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the dining area is noted positively by some, but there are complaints about unsanitary conditions in restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly with drive-thru and curbside pickups.
  • JJ
    Jessi Jones
    2 days ago
    1.0
    There’s a big wet spot in the floor and I’m pregnant and about fell and there’s no signs out for wet floor they better be glad I didn’t fall and bust my ass
  • MD
    Matthew Dewbre
    Dec 23, 2025
    3.0
    The dog and I really enjoy the addictive qualities of the McDonald's brand coffee. This particular branch serves it up fresh and hot... The good news is they don't charge for a refill and that's great for us. Plus T.J. always gets treated like royalty and that's difficult considering the breed of dog he is and how difficult it is for some people to grasp the fact that he is a registered and double duty certified service animal.
  • AM
    Ann Morrissmith
    Dec 22, 2025
    5.0
    Food was hot and delicious.
  • KL
    Kimberly Lawson
    Dec 9, 2025
    5.0
    Went around 10 at night but food was fresh and customer service was even better. I have to pass 3 other McDonald’s to get to this location from my house but that is what I will be doing from now on!!!
  • WI
    Wade Nairn III
    Nov 25, 2025
    5.0
    Couple of young red-headed kids working night shift have excellent customer service skills and run that place like a machine!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bristol, TN?

McDonald's in Bristol, TN is open daily from 5:00 AM to 1:00 AM for dine-in and drive-thru services.

When is delivery available at McDonald's Bristol?

Delivery is available every day from 5:00 AM to 12:30 AM at this McDonald's location.