Five Guys

4.4
393 reviews
A store front photo of the Five Guys at 412 Pinnacle Pkwy N. in Bristol, TN.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 412 Pinnacle Pkwy N. in Bristol is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
412 Pinnacle Pkwy N., Bristol, TN
37620, United States

Hours

Reviews

4.4
393 reviews
5 stars
273
4 stars
64
3 stars
30
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and high quality.

Service

The staff received positive feedback for being friendly, helpful, and efficient in their service.

Cleanliness Issues

Several reviews highlighted recurring cleanliness problems, particularly with dirty tables and floors.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and overall value, leading to mixed feelings about the cost.

Atmosphere

The atmosphere was described as utilitarian and sometimes lacking in comfort, with suggestions for improvement in music selection.
  • TR
    Tiffany Rose
    4 days ago
    5.0
    Very good place to grab a great consistent meal
  • CC
    Cameron Cooper
    Nov 14, 2025
    5.0
    Awesome service as always a bag full of fries and clean space with friendly staff.
  • JW
    J.W. Werner
    Nov 14, 2025
    4.0
    I have really been wanting a good hamburger and was delivering to a store nearby so I thought I would try out this 5 Guys. I got the cheeseburger (2 patties) with lettuce, tomato, pickles, mayo, ketchup and mustard. I also got a small fry and a Coffee Shake. The hamburger was cooked perfectly. It was well done but still juicy. The lettuce and tomato were cold and the condiments I ordered were all there. This is a big cheeseburger! I was only able to eat half of it because I ate all the fries, however I ate the other half for breakfast this morning. 5 Guys french fries have consistently been excellent no matter where I have stopped. They are always piping hot and I love the fact that they are cooked in peanut oil. My coffee shake was better than any shake I have gotten ANYWHERE! Super thick and creamy with just the right amount of coffee flavor without being bitter. The bathrooms were clean and well stocked. The staff was very friendly and professional. Great atmosphere and I love reading the index cards on the boards at every location I visit. The only reason I could not give it five stars across the board was wow this is a good meal, the price tag is a little bit high. A burger, fries and shake was $24.
  • CM
    Chris Matthes
    Nov 13, 2025
    5.0
    The manager Joe really brings the place to life. Just great guy food was amazing as well
  • RV
    Robert Vaughn
    Oct 29, 2025
    5.0
    I was the only customer. Service was great, employees friendly. I ordered cheeseburger n regular ff. All delicious. I don't think it's very expensive for what you get.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.