Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 412 Pinnacle Pkwy N. in Bristol is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being delicious and high quality.
Service
The staff received positive feedback for being friendly, helpful, and efficient in their service.
Cleanliness Issues
Several reviews highlighted recurring cleanliness problems, particularly with dirty tables and floors.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and overall value, leading to mixed feelings about the cost.
Atmosphere
The atmosphere was described as utilitarian and sometimes lacking in comfort, with suggestions for improvement in music selection.
TR
Tiffany Rose
4 days ago
5.0
Very good place to grab a great consistent meal
CC
Cameron Cooper
Nov 14, 2025
5.0
Awesome service as always a bag full of fries and clean space with friendly staff.
JW
J.W. Werner
Nov 14, 2025
4.0
I have really been wanting a good hamburger and was delivering to a store nearby so I thought I would try out this 5 Guys.
I got the cheeseburger (2 patties) with lettuce, tomato, pickles, mayo, ketchup and mustard. I also got a small fry and a Coffee Shake.
The hamburger was cooked perfectly. It was well done but still juicy. The lettuce and tomato were cold and the condiments I ordered were all there. This is a big cheeseburger! I was only able to eat half of it because I ate all the fries, however I ate the other half for breakfast this morning.
5 Guys french fries have consistently been excellent no matter where I have stopped. They are always piping hot and I love the fact that they are cooked in peanut oil.
My coffee shake was better than any shake I have gotten ANYWHERE! Super thick and creamy with just the right amount of coffee flavor without being bitter.
The bathrooms were clean and well stocked.
The staff was very friendly and professional. Great atmosphere and I love reading the index cards on the boards at every location I visit.
The only reason I could not give it five stars across the board was wow this is a good meal, the price tag is a little bit high. A burger, fries and shake was $24.
CM
Chris Matthes
Nov 13, 2025
5.0
The manager Joe really brings the place to life. Just great guy food was amazing as well
RV
Robert Vaughn
Oct 29, 2025
5.0
I was the only customer. Service was great, employees friendly. I ordered cheeseburger n regular ff. All delicious. I don't think it's very expensive for what you get.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 412 Pinnacle Pkwy N. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at this location?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and what are their delivery hours?
Yes, this Five Guys location offers delivery every day from 10:30 AM to 9:30 PM.
Can I customize my burger or milkshake at Five Guys?
Yes, you can customize your burger with over 250,000 options and choose from 1,000+ milkshake combinations.
What payment options are accepted at Five Guys in Bristol?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free options?
Yes, sandwiches can be ordered without a bun via a wrap or bowl. However, some items contain gluten. Please check their allergen information for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is not a veggie burger but a mix of peppers, onions, and mushrooms, with optional cheese.
What nearby shopping centers can I visit after dining at Five Guys?
You can visit The Plaze Shops At The Pinnacle shopping center nearby for clothing and more.
Which nearby places can I visit for dessert or a sweet treat after my meal at Five Guys?
Nearby dessert options include TCBY for frozen yogurt and Duck Donuts for donuts and coffee.
Are there any nearby services like hair salons or beauty salons near Five Guys?
Yes, Great Clips and Elife Nail Spa are nearby for hair and beauty services.