Most customers praised the donuts for being fresh, delicious, and made to order, with many highlighting unique flavors and toppings.
Service Experience
While many reviews noted friendly and helpful staff, there were also complaints about slow service and issues with order fulfillment.
Cleanliness
Several customers reported cleanliness issues in the store, particularly in the dining area and restrooms.
Pricing Concerns
Some customers felt the donuts were overpriced, especially given the quality and service inconsistencies.
MB
Monica Boone
2 days ago
4.0
Stopped in for my niece a Bday treat. Vanilla milkshake and ONE oreo donut. She sat with her milkshake for a while before getting the donut. There was a weird plastic burning smell as you walked in instead of the smell of donuts which was very off-putting. Chalked it up tonight being late I guess.
PS
Penny Solge
Jan 2, 2026
3.0
I haven't tried these yet, my first time here. I have been waiting for 45 minutes for 2 dozen donuts so I hope they are good. Update, okay worth the wait! They were delicious and they gave me a coupon for a free 1/2 dozen for the wait. I will be back.
TL
Timothy “Tim” Lawson
Dec 30, 2025
5.0
These donuts are incredible! I feel bad that I didn't take more pictures, but I will get some to add because I'm going back soon. Once I opened the box, I had to eat a donut. They serve only yellow cake donuts, but you get them any way you want them AND they serve them warm and moist. I got the peanut butter cream with marshmallow drizzle and it was decadent. If you like donuts, and I know you do, stop what you are doing and get to Duck Donuts now. It will be worth it. We paid $5.80 for two donuts and though that may sound high, they were well worth it. Delicious. Please give me a reaction if you read this. Thanks!
TB
tracy bishop
Dec 27, 2025
5.0
Stopped at duck donuts on a whim and got a dozen assorted donuts. First time ever having them and I have to report they were absolutely amazing. By far the best donuts we have ever had. Staff is super friendly and patient while we were making our first time selection. I highly recommend to anyone stopping in the area to pick some up.
MM
Matt Martin
Dec 5, 2025
5.0
Go here multiple times a week for my milkshake and most employees know me by name and are super nice went in on 12/5 and Zack was the worker and he did a wonderful job on the milkshakes one of the best I have had in the over a year I have been going there
Duck Donuts offers donuts, breakfast sandwiches, milk shakes, and desserts.
What are the opening hours of Duck Donuts in Bristol, TN?
Duck Donuts is open every day of the week from 8:00 AM to 8:00 PM.
Where is Duck Donuts located in Bristol?
Duck Donuts is located at 424 Pinnacle Parkway, Suite 258, Bristol, TN 37620, US.
Does Duck Donuts provide catering services?
Yes, Duck Donuts offers catering for events and office gatherings.
Can customers dine in at Duck Donuts Bristol?
Yes, Duck Donuts has seating available and serves dine-in customers, with counter service but no table service.
How can I contact Duck Donuts in Bristol for inquiries or orders?
You can contact Duck Donuts at their local phone number +1 423-573-3872 or email bristol.191@duckdonuts.com.
Where can I find the Duck Donuts menu online?
The menu for Duck Donuts Bristol is available at https://www.duckdonuts.com/menu/duck-donuts-bristol.
What nearby restaurants can I visit before or after enjoying treats at Duck Donuts?
Nearby restaurants include Lacaretta Mexican Restaurant at the Pinnacle and Moe's Southwest Grill, offering Mexican and Tex-Mex cuisine.
Are there any nearby shopping centers where I can shop after visiting Duck Donuts?
Yes, The Plaze Shops At The Pinnacle is a nearby shopping center where customers can shop for clothing and other items.
What other nearby services or stores can I access while visiting Duck Donuts?
Nearby you can find Great Clips hair salons, America's Best Contacts & Eyeglasses, and mobile phone stores like AT&T Authorized Retailer and My Phone Repair.