Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
329 reviews
5 stars
201
4 stars
67
3 stars
20
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of attentiveness from staff.
Food Quality
Several reviews mentioned issues with food quality, including cold and greasy items, as well as incorrect orders.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Positive Experiences
Despite negative feedback, some customers praised the friendly staff and enjoyed their food, particularly ice cream products.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- NWNancy W2 days ago5.0Best ice cream ever
- LBLeslie Smith BarkerNov 11, 20255.0When you have a sweet tooth their Blizzard's are the fix.
- ZRZachary ReshovskyOct 14, 20251.0Terrible experience with customer service. Much worse than the DC and Baltimore area where I was based out of. Don't spend your money here or you will be disappointed and leave feeling sad!
- AGanna graySep 15, 20251.0I’m not sure who was working the drive-thru tonight, but whoever she was, she needs to take a lesson on being respectful and knowing how to speak to your customers. My boyfriend simply asked for a lid for his blizzard because he was DRIVING and didn’t want it to melt or get everywhere on the way home. She acted like it was such an inconvenience. Didn’t speak, didn’t even look at him as she was handing it out the window. Horrible customer service at this location!
- MKMissy KetronSep 2, 20255.0Love the chicken strip basket with Gravy
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Bristol, TN?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill throughout the week?
The location is open Monday to Saturday from 10:30 AM to 10:00 PM and Sunday from 10:00 AM to 9:30 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the restaurant is family-friendly, welcomes children, and has amenities such as booster seats and high chairs.
Is there outdoor seating and Wi-Fi available at this Dairy Queen?
Yes, the location offers outdoor seating and free Wi-Fi for its customers.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can place orders online and access mobile deals through their app and website.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
How can I contact Dairy Queen Grill & Chill in Bristol, TN?
You can call them at +1 423-689-3053 or visit their Facebook page at https://www.facebook.com/DQ46179.
Are there any popular fast-food restaurants near Dairy Queen Grill & Chill?
Yes, Taco Bell is a nearby fast-food restaurant where you can find additional dining options.
What nearby attractions are close to Dairy Queen Grill & Chill that families can enjoy?
Families might enjoy visiting Sam's Go Karts, an amusement park offering go-kart racing and entertainment near Dairy Queen.
Where can I find convenient services such as ATMs or gas stations near Dairy Queen Grill & Chill?
Nearby, you can find LibertyX Bitcoin ATMs, Western Union for money transfers, and multiple gas stations like Exxon and Shell for your convenience.