Arby's

4.1
215 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2615 W State Street, Bristol, TN
37620, United States

Hours

Reviews

4.1
215 reviews
5 stars
115
4 stars
52
3 stars
19
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the restaurant was clean, but some reported unsanitary conditions in the bathrooms.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold or poorly prepared items.

Service Issues

Several reviews highlighted inconsistent service, with some praising friendly staff while others reported long wait times and order inaccuracies.

Pricing Concerns

Customers expressed concerns about high prices, feeling that the value did not match the cost of the meals.
  • JD
    jon dolinger
    Jan 3, 2026
    1.0
    Came thur at 6:38 pm on a Saturday night the third of January 2026, no customer in line or inside order a smokehouse brisket meal large size with crinkle cut fries and a cherry turn over was told to pull up waiting on fries after 20 minutes went inside to find no one inside and was greeted with "Bet you thought it was a ghost town in here". And when I told them that I had been waiting outside for my order they seemed confused and didn't remember what I was even waiting on. I couldn't imagine going through on a lunch break or when they're busy
  • JK
    Jonah Klepp
    Dec 30, 2025
    3.0
    Food is normally fine, but every time I’ve been here recently I’ve been given the wrong order. Tired of it. Best part is, the website they give you in response doesn’t work.
  • HY
    High Yes
    Nov 12, 2025
    1.0
    Employees could be seen from the drive thru doing sexual things inside the store. Absolutely disgusting. Will be reporting to health board asap.
  • GS
    Greg Spy
    Nov 4, 2025
    4.0
    Sub par classic arby melt
  • RG
    Ray guimond
    Oct 30, 2025
    3.0
    Food was good, the men's room was nasty. They had some type of bug catching box in the corner and you can see that there was a lot of bugs sticking out of the sides, gross. It wasn't very clean.