Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food freshness, with some customers receiving cold or stale items, while others praised the freshness and taste.
Customer Service
Service quality varied; some customers experienced friendly and helpful staff, while others reported rudeness and slow service.
Cleanliness
Inconsistent cleanliness reported, with some praising the cleanliness of the dining area and others noting dirty tables and facilities.
Speed of Service
Service speed was generally good, especially during busy times, but some customers experienced long wait times.
Location Issues
Several complaints about the location being closed unexpectedly or inconsistent operating hours.
TN
Tom Niles
Nov 5, 2025
5.0
Good chili
AT
Allen T
Sep 18, 2025
5.0
Friendly staff and fries were just right, plus quick at lunchtime. Kudos!
CN
Cheryl Newcomb
Sep 9, 2025
5.0
While we were at the Brentwood Wendy’s location, my friend got a call from her granddaughter while we was eating. We left to go to Hotel next-door and my friend forgot her purse after she took a shower and was getting ready for bed. She was looking for a purse could not find. I ran back over next-door to the Wendy’s and the general manager had found her purse and put it in the office. We are so grateful for them for keeping it safe for us. We were on our way back from Michigan to Florida. We just want to say how grateful we are.
MP
Milina Polackova
Aug 29, 2025
5.0
Super fresh food. Great customer service.
CA
Claire Genetier Amprino
Aug 24, 2025
2.0
Restaurant pas très net. Les tables ne sont pas propre et le sol glissant. Il y a fallu batailler pr recuperer des pailles et l attente de notre menu a ete longue
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brentwood, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brentwood, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 678-7953.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #620 Brentwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Brentwood, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Brentwood, TN?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Brentwood serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What are the regular dining hours for Wendy's in Brentwood?
The restaurant is open Monday to Friday from 7:00 AM to midnight, and on weekends from 8:00 AM to midnight.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is delivery available from this Wendy's location?
Delivery is available where provided. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I give feedback or contact the Wendy's Brentwood location directly?
Yes, you can contact Wendy's Brentwood at (615) 678-7953. For feedback, use the Customer Care Live Chat or call 888-624-8140. You can also fill out their Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for Brentwood?
Menu and pricing can be viewed at https://menu.wendys.com or on the Wendy's app by selecting the Brentwood location.
What are some nearby hotels customers can use when visiting this Wendy's?
Nearby hotels include Hampton Inn Nashville/Brentwood-I-65S, Schaedle Worthington Hyde Properties, and Hampton by Hilton, which customers might stay at before or after dining.
What car services are close to Wendy's Brentwood?
Close car service options include 8 ONE 5 Custom Detailing, Arde Motorcars, and Autobahn South, convenient for customers needing automotive assistance near Wendy's.
Are there any nearby attractions or conveniences customers can visit around this Wendy's?
Customers can visit nearby places like LongHorn Steakhouse for dining, Brentwood Post Office for postal services, and Yoga Country for fitness before or after their meal.