The Poki

4.6
366 reviews

About

Hawaiian Restaurant

Location

The Poki
119 Franklin Rd, Brentwood, TN
37027, United States

Hours

Reviews

4.6
366 reviews
5 stars
300
4 stars
31
3 stars
6
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the freshness and taste of the poke bowls, with many highlighting the quality of ingredients.

Service Experience

Service quality varied significantly; while some staff were friendly and helpful, others were reported as rude or unwelcoming.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, feeling they were too small for the price paid.

Pricing Concerns

Several reviews mentioned that prices have increased while quality and portion sizes have decreased, leading to perceptions of poor value.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean, but some customers felt the atmosphere was lacking, with suggestions for music or a more inviting environment.
  • AS
    Autumn S
    Nov 17, 2025
    5.0
    I tried The Poki for the first time today, and the girl working was very sweet! I got the regular sized Build Your Own Bowl with chicken, brown rice, sweet potatoes, cucumbers, pineapples, edamame, carrots, toasted sesame seeds, and yum yum sauce. The food tasted super fresh, and it was the perfect portion for lunch. I will definitely be back. 😋
  • NL
    Neil Lokhande
    Nov 12, 2025
    5.0
    The food is done incredibly well and to perfection. Boba is also entirely amazing and the workers are the kindest people ever. They treated us with the upmost respect and gratitude.
  • BS
    Burney Skates
    Oct 29, 2025
    5.0
    Lots of choices. They can help you with your tasty desires.
  • RW
    Ryan Watts
    Oct 7, 2025
    5.0
    Best poke in Williamson county easily, I tried the place in Franklin and it doesn’t taste anywhere near as fresh. Love the spicy salmon poke with creamy togarashi and gochujang.
  • MP
    MANUEL PETRACHI
    Sep 22, 2025
    3.0
    I went past Thursday and Friday. Service was excellent. Lady helping was polite, smiling and welcoming. Went today Monday. A guy helped me.. service was very basic, not as welcoming. Last week I got 3 sauces. Today there was a paper with handwriting charging $0.80 per additional sauce… I skipped the 3rd sauce. When paying I was not offered to enter my phone number to get rewards/points. Which made a difference in customer service since last week the lady did mention that every time I paid. Good customer service makes you feel they care, but not today. Anyways food is great, but will probably stick to PokeNash, more welcoming, and no charge for any sauces.

Frequently Asked Questions About The Poki

What are the regular business hours of The Poki?

The Poki is open Monday through Saturday from 11:00 AM to 8:00 PM and closed on Sundays.

Does The Poki offer delivery and in-store pickup services?

Yes, The Poki offers both in-store pickup and delivery services.