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Taco Bell

3.4
(480 reviews)

Business Details

6718 Nolensville Pk, Brentwood, TN
37027, United States
(615) 283-8912

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6718 Nolensville Pk in Brentwood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6718 Nolensville Pk, Brentwood, TN
37027, United States

Hours

Reviews

3.4
480 reviews
5 stars
181
4 stars
95
3 stars
64
2 stars
26
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food freshness, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty kiosks and bathrooms, impacting the overall dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers feeling disrespected or ignored during their visits.
  • MA
    Megan Antoinette
    2 days ago
    1.0
    I ordered a few small items. the dip and the empanadas. I get my order without the chocolate empanada and no chips for my dip. I immediately saw my dessert missing, so I beeped my horn to get their attention. He said oh, i didn't realize you wanted this one too. It is a Duo! of course I want it. Then I get home and look under the 20 napkins they didn't have trouble giving me and realize, no chips. So I had to drive ALL the way back. There was a line by then, so I went inside. The workers are not doing a thing. I stood there for a little bit before being noticed. I used to work there, i would never treat a customer like I was treated. I wanted to scream because I just came from a long day at the hospital and was very hungry. wanted to treat myself. I thought it was going to be ok today because a few days ago, my order was wrong and i had to go back to get it corrected. The man did try to give me a free drink or something for my troubles but I didn't want free food, i just wanted the food i ordered. so simple. I'm so frustrated for getting the wrong order and driving back to get it corrected. I want what i paid for. and please check this location's beef supply, the meat smells rotten every time i get it. I'm afraid to eat it now. Get it together! They need me back in there to set things right. It went down hill once I left this location years ago.
  • JF
    Jacob Ferguson
    Feb 14, 2026
    1.0
    This might be the worst run Taco Bell I have encountered and that is saying something. I made an online order that was supposed to be ready 25 minutes ago and I am still waiting. I did that to try and get around the drive-thru wait, which is usually a line of cars that doesn't move for 30 minutes. As a doordasher you might as well forget picking up from this location.
  • KE
    Kristen Evett
    Feb 13, 2026
    1.0
    I don’t like to write mean reviews but I’m done with this location. I placed my order on the app at 6:43 My order was estimated to be done by 6:48. Employees are unresponsive, rude, unhelpful and lacking respect for customers. There were about 8 others waiting on orders. This is the second time I have placed an order at this location and had to wait nearly an hour. The whole point of an order ahead is to get the order quickly. I will never return to this location ever again. If the manager was there, he was overheard loudly complaining about my order because it had “ to many items” and “I haven’t even started that” so was he just never going to make it?! I cannot even fathom the level of disregard I felt and disrespect. Everyone there seems miserable and one female employee just stood around doing absolutely nothing. Horrible horrible customer service and employees. For the record, I left at 7:40 nearly an hour later!!!! UNACCEPTABLE! My last order was delayed nearly 40 mins and then missing items. Never returning.
  • RA
    Rachel Adams
    Feb 10, 2026
    5.0
    Melissa went above and beyond! Friendly & kind with a great personality. Thx you Melissa!!!
  • BB
    Baron Baril
    Feb 8, 2026
    1.0
    Unfortunately an extremely slow location. I wouldn’t be writing a review unless it were consistent, which it is, extremely slow. At the end of the day it has to be the managers not prioritizing speedy service. I know it’s an easy fix as most locations can keep the standard I’m used to. I’ll happily change the review if they pick things up.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 6718 Nolensville Pk in Brentwood?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is the Taco Bell located in Brentwood, TN?

It is located at 6718 Nolensville Pk, Brentwood, TN 37027, USA.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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