Taco Bell

3.9
636 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5002 Maryland Way in Brentwood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5002 Maryland Way, Brentwood, TN
37027, United States

Hours

Reviews

3.9
636 reviews
5 stars
304
4 stars
138
3 stars
88
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders and failure to follow special requests.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others reported unsanitary conditions and food that was cold or improperly prepared.

Staff Friendliness

While some customers noted friendly and helpful staff, others experienced rudeness and lack of engagement from employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
  • HD
    Hailey Davis
    Nov 1, 2025
    1.0
    If I could give zero stars I would. Door dashed 3 items not too long ago, maybe an hour ago. Payed extra for ranch and rice to be put on my melt and asked for the chipotle sauce to be left off of it. Obviously they couldn’t follow instructions because they gave it to my dasher exactly how it’s supposed to come. ( chipotle sauce, cheese, and chicken). The chicken was rock hard on the melt. The chicken strip on my avocado ranch wrap was very hard as well. Seems like it was sitting out for a while and they just threw lettuce, ranch, and cabbage on it. Why pay extra for things i’m not getting? Having worked fast food before I know for a fact they were just being lazy. Worst Taco Bell I have ever ordered from.
  • SE
    Sai Sumanth Edara
    Oct 20, 2025
    1.0
    Absolutely pathetic. It took me 20 min to get 2 tacos. A sit down restaurant is usually faster
  • MP
    maulik patel
    Sep 15, 2025
    1.0
    We are coming at right now around 11:50 no body come and talk with us we are waiting around 30 minutes and go in store but no one come and give us answers . Very very bed service.
  • JH
    Jacob Harris
    Sep 11, 2025
    5.0
    Luna is the greatest woman to ever exist and I’m so grateful I got to talk to her and she was the best ever and she was the nicest person I’ve ever met and I love Taco Bell and I hate Whataburger
  • SC
    Shadasha Charles
    Aug 31, 2025
    1.0
    Sad to say customer service was horrible. Upon arrival at the drive through I was asked “what you want?” When we went to the next window she just grabbed the card and did speak back when I said hello. Just gave the food bag to me with no have a great night or didn’t say anything. Once again I said have a great one. Just because I believe in communication and keeping everyone in an uplifting mood to keep pushing. I was so shocked to know someone who works in around people can have a horrible customer service. The experience was horrible. Will not be returning and would not recommend this location.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 5002 Maryland Way, Brentwood, TN?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday, 9:00 AM to 2:00 AM on Friday and Saturday, and 9:00 AM to midnight on Sunday.

What types of payment does Taco Bell at 5002 Maryland Way accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.