Service Quality
Mixed reviews on staff friendliness, with some customers praising quick and polite service while others reported rude behavior and poor customer interactions.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with mobile app orders, leading to customer dissatisfaction.
Food Quality
Inconsistent food quality reported, with some enjoying the taste while others experienced overcooked or poorly prepared items.
Cleanliness
Concerns raised about cleanliness, particularly regarding bathrooms and food handling, impacting overall customer experience.
Convenience
Customers appreciate the location and mobile ordering options, highlighting the ease of access and quick service during busy times.