Brand Certified
Papa Johns Pizza
3.7(163 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
119 Franklin Road, Brentwood, TN
37027, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(615) 661-5100
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tn/37027/brentwood/119-franklin-road?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Brentwood, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brentwood pizza for any occasion. Call us for pizza delivery in Brentwood or stop by 119 Franklin Road for carryout to order the best pizza in Brentwood, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.7
163 reviews
5 stars
87
4 stars
25
3 stars
11
2 stars
3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude employees, long wait times, and difficulty reaching staff.
Delivery Issues
Many customers experienced significant delays in delivery, with orders often arriving cold or over an hour late.
Food Quality
While some customers enjoyed the pizza, there were complaints about inconsistent quality, including undercooked pizzas and incorrect toppings.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and some had positive experiences with quick service and good food.
- DJDeaf Jeweler4 days ago4.0Not much atmosphere when you're just picking up pizzas
- AVAlbert Verson6 days ago1.0Employees are very RUDE. I walked in and they just rolled their eyes and ignored me. Not my first bad experience at this Papa John. Many times the order does not go through or the pizza arrives 2 hours later cold. Whoever owns this franchise should be ashamed, it was not like this years ago.
- MQMiles QFeb 20, 20261.0DO NOT ORDER DELIVERY FROM HERE. At least 4 times now my order has taken more than an 1.5 - 2 hours. Manager was nice enough (thank you!) to cancel my order when the pizza I ordered around 6 to my house in crieve hall off hogan - was showing to be off the coast of Nigeria at 7:42. Pizzas are usually good though if they can figure out delivery logistics..
- FBFredia BarryJan 19, 20261.0This business has become worse than bad. Can’t reach the local store to place an order and off-shore ordering is hit/miss at best (if your order is actually processed). Should be closed down. Whomever owns now, shame on you!
- PHPeggy HollimanNov 14, 20251.0This location in Brentwood is the worst customer service I have ever encountered. Ordered online, delivery time kept changing - then switches to door dash delivery - 1 1/2 hours late. Called the store to check on order phone just rang & rang never picked up, selected a different prompt to talk to manager phone rang picked up put it on hold over & over again never answered, called back to main store selected order pizza prompt & of course picked up, inquired about my order said I need to connect you to the store - transferred me & phone rang & rang never answered. Do Not Order From This Location!!!!!!!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Brentwood, TN?
Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order carryout from Papa Johns Pizza in Brentwood?
Yes, Papa Johns Pizza in Brentwood offers carryout service with hours from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza provide no-contact delivery?
Yes, Papa Johns Pizza offers no-contact delivery to ensure a safe and convenient experience for customers.
Where is Papa Johns Pizza located in Brentwood?
Papa Johns Pizza is located at 119 Franklin Road, Brentwood, TN 37027, United States.
What types of products does Papa Johns Pizza in Brentwood offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout from Papa Johns Pizza?
You can order online for delivery or carryout through their website or mobile app using the provided links.
Is Papa Johns Pizza open on Christmas Day?
No, Papa Johns Pizza in Brentwood is closed on December 25th for Christmas.
What nearby dining options are available around Papa Johns Pizza in Brentwood?
Nearby dining options include Satay Thai Grill And BbQ for Thai cuisine, The Poki for Hawaiian-style poke bowls, Ivey Cake bakery for desserts, No.1 Chinese Restaurant for Asian cuisine, Dunkin' for coffee and donuts, and Baskin-Robbins for ice cream and sweets.
Are there any spas or wellness centers near Papa Johns Pizza?
Yes, serenity skin and Rockstar Bodyworks are nearby spas where you can relax before or after enjoying your meal at Papa Johns.
What nearby essential services are available around Papa Johns Pizza in Brentwood?
Essential services close by include Walgreens pharmacy, Enterprise Rent-A-Car for travel needs, LibertyX Bitcoin ATM for currency exchange, and Valvoline Instant Oil Change for automotive services.
Brand Certified Facts from Papa Johns Pizza
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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