Panera Bread

Reviews

• SS

  Scott Smitherman

  3 days ago
  5.0
  Excellent service and friendly workers.
• RS

  Randi Stark

  Dec 29, 2025
  1.0
  I chose this restaurant because their website clearly advertises dairy-free options, which is important due to dietary restrictions. When we visited the store, staff laughed and told us the only option was a salad. After returning home, I confirmed the dairy-free options were still listed online and called the store manager. He admitted he had to read the ingredient box to determine what was in the bread—despite the bagels being advertised as made fresh daily, not from a box. He then confirmed the boxed ingredients contain milk, meaning all bagels contain dairy, directly contradicting the website. I then contacted the corporate company to report the issue. I was told they would not provide additional training to the manager or staff and that there would be no resolution to this situation. This is a large franchise, and inaccurate ingredient and allergen information is not a small issue—it’s misleading and potentially dangerous. Advertising dairy-free options that do not exist, and refusing to address it when notified, is extremely disappointing.
• RM

  Ryan Malo

  Dec 11, 2025
  1.0
  The lady at the pick up was very rude. She had tattoos and dark hair. She yelled in front of other customers and told me whatever i ordered was in the bag. I was missing an item and she brushed me off. Horrible person to work at such a friendly place. I will not be coming back to that location. I left without getting my items corrected. 0 stars for this location!
• TP

  Thanasis Papaioanu

  Dec 9, 2025
  1.0
  For a place that has the word Bread in their name, are terrible at making bread. White Miche bread only comes pre sliced. There is. Nothing. Worst. and more disgusting than pre-sliced bread. Slicing destroys its subtle flavor and its freshness. I don't understand it as they can always slice it in the store for their own use and for those souls that have no taste in bread and want it sliced. Also the foccacia is atrocious. Should not be used on sandwiches. It destroys the mouth feel and flavor. The rest of the breads are fine. Nothing spectacular. Their app is way too cluttered and clunky. Takes 3 times longer to order via the app than calling or do it in person in the store.
• X1

  xoxo 1212

  Dec 8, 2025
  1.0
  eddison was a horridble employee and was on his phone rude to us and walked away from us. He was flirting with my friend which is very unprofessional in my opinion.

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