Outback Steakhouse

4.3
2518 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Brentwood on Moores Lane and I-65 in front of Publix and The Home Depot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
8005 Moores Lane, Brentwood, TN
37027, United States

Hours

Reviews

4.3
2,518 reviews
5 stars
1,564
4 stars
517
3 stars
213
2 stars
99
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as delicious and well-prepared, there were several complaints about overcooked or poorly prepared dishes, including steaks and appetizers.

Service Experience

Customer service received mixed reviews; some praised attentive and friendly staff, while others reported slow service and issues with order accuracy.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including unsanitary conditions in the lobby and restrooms, which negatively impacted the dining experience.

Atmosphere Concerns

Customers noted discomfort due to poor air conditioning and a crowded environment, affecting their overall enjoyment of the meal.

Consistency

Many patrons appreciated the consistency in food quality and service across visits, although some expressed disappointment with recent experiences compared to previous ones.
  • MB
    Megan Bennett
    Nov 15, 2025
    1.0
    Don’t order online for delivery - mine never showed up. When I called to let them know, they didn’t offer to find a new driver or make fresh food for me just said the manager will get back to me with a refund.
  • JW
    James Wagner
    Nov 14, 2025
    1.0
    Paid $108.52 for them to load my bag with EVERY FOOD ITEM on it’s side, causing grease to fill the bag. When I get home, as soon as I lift the bag it rips spilling steak onto the pavement, leaving grease in my car and all over my pants. This would not have happened if the bag was loaded with everything right side up. Is it that difficult to do? In my 7 years of food experience I would never think to load a bag in that fashion. Get stronger bags. Maybe wider ones. Or… LOAD THEM CORRECTLY TO BEGIN WITH
  • VR
    V. Roberts
    Nov 14, 2025
    3.0
    I haven’t been to an Outback in many years. I went this time because it was a convenient place to meet my friends. They were shortstaffed, but our server was very friendly and checked on us frequently. Unfortunately, the steaks were just average. They were cooked to order correctly, but they were tough. The sweet potato and the salad were fine. The quality of the steak was more like I was visiting Chili’s or some other lesser quality location.
  • LM
    LESA MULCAHY
    Nov 13, 2025
    3.0
    Outback usually never disappoints, but blooming onion was very greasy and not done in the very bottom. Bone in ribeye was thin and overcooked for medium rare. Server was great though.
  • BB
    Byron Olson (Bud)
    Nov 5, 2025
    5.0
    We are traveling from Rapid City SD to Montgomery Ala to see family. We didn’t want to go to a restaurant but we wanted restaurant food. We found Outback near us so we placed an order and had it delivered to our hotel room! The food was FANTASTIC! The delivery was FANTASTIC! The ordering was very easy!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.