McDonald's

3.8
920 reviews
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Business Details

6720 Nolensville Pike, Brentwood, TN
37027, United States
(615) 283-5162
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6720 Nolensville Pike, Brentwood, TN
37027, United States

Hours

Reviews

3.8
920 reviews
5 stars
387
4 stars
221
3 stars
145
2 stars
50
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many noting long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, undercooked, or stale items, while some praised fresh and tasty meals.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant and bathrooms, while others noted positive experiences with cleanliness.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing items altogether.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the vibe and others feeling uncomfortable due to music choices.
  • MB
    mary braun
    Dec 28, 2025
    3.0
    Food is smaller than used to be.
  • AG
    Antonio Gajardo
    Dec 4, 2025
    5.0
    Great experience! Friendly staff and a very cozy vibe
  • QM
    Quincy McGuire
    Nov 18, 2025
    2.0
    The drive thru woman was incredibly rude at this location this morning. Good job Nolensville location for this fine specimen. Most locations I’ve visited throughout the region have delivered great service. Food and coffee was good but the order taker has earned this review..
  • RA
    Ragan Anderson
    Oct 17, 2025
    4.0
    In the mornings, the lady working the 2nd window is so very pleasant and friendly. It's nice to greet her in the morning. But, at what time do they stop serving yesterday's biscuits? If I'm there before 7AM, it is definitely going to be a day-old biscuit. They are so good when they are fresh. Management: Just throw the old ones away; we can tell, and that's not enough money savings to ruin your business over.
  • LN
    latisha neal
    Oct 6, 2025
    1.0
    Hours show as 4am-11pm and they are NEVER OPEN before 5am. It doesn’t matter if you order drive thru or go in the restaurant. The “team” is always lazy and rude and orders are wrong half the time. There are 2 or 3 people in the morning that actually care about customer service. The frappes taste very chemically or moldy half the time. Food is always either really hard or missing! Good luck getting a refund or swapping for “fresh” food. Do better!!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6720 Nolensville Pike, Brentwood, TN?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.

What are the delivery service hours for this McDonald's location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.