Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
918 reviews
5 stars
387
4 stars
221
3 stars
143
2 stars
49
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for friendliness while others are described as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with issues such as cold or stale items, and some customers experiencing food safety concerns.
Cleanliness
Concerns raised about cleanliness in the restaurant, including unsanitary conditions in the bathrooms and overall maintenance.
Speed of Service
Service speed varies significantly, with many customers reporting long wait times, especially during busy hours.
- RARagan AndersonOct 17, 20254.0In the mornings, the lady working the 2nd window is so very pleasant and friendly. It's nice to greet her in the morning. But, at what time do they stop serving yesterday's biscuits? If I'm there before 7AM, it is definitely going to be a day-old biscuit. They are so good when they are fresh. Management: Just throw the old ones away; we can tell, and that's not enough money savings to ruin your business over.
- LNlatisha nealOct 6, 20251.0Hours show as 4am-11pm and they are NEVER OPEN before 5am. It doesn’t matter if you order drive thru or go in the restaurant. The “team” is always lazy and rude and orders are wrong half the time. There are 2 or 3 people in the morning that actually care about customer service. The frappes taste very chemically or moldy half the time. Food is always either really hard or missing! Good luck getting a refund or swapping for “fresh” food. Do better!!!
- GNGoodEats NashvilleOct 5, 20251.0Came in 10/5 at 5:08 pm . No one greeted me. Workers rude and lazy. Also phones used while wearing gloves in the kitchen so nasty!
- RSRichard smithSep 29, 20251.0Food was nasty service was very very slow
- EHElisheba HerefordSep 23, 20252.0I ordered a gallon jug of sweet tea and it didn't get delivered to me. I've called and kept getting hung up on. This is so unacceptable!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6720 Nolensville Pike, Brentwood, TN?
McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery and pickup services does McDonald's offer at this location?
They offer curbside pickup, delivery including same-day options, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order food online via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on Nolensville Pike?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby fast food restaurants besides McDonald's in Brentwood, TN?
Yes, Taco Bell is a nearby fast food restaurant specializing in Mexican cuisine, and Jet's Pizza offers pizza and sandwiches close by.
What medical facilities are located near this McDonald's?
Nearby medical facilities include Gastroenterology Specialists of Middle Tennessee at TriStar Medical Plaza, STAR Physical Therapy, Tennessee Family Dental, Pinnacle Dermatology, and Valley Medical Center.
Are there any convenient banking or ATM options near McDonald's on Nolensville Pike?
Yes, Regions Bank, Bank of America ATM, LibertyX Bitcoin ATM, and U.S. Bank are all located nearby for your banking needs.
What services does this McDonald's location provide to enhance customer convenience?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and complimentary WiFi.