Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, often exceeding 20 minutes, leading to frustration and dissatisfaction.
Customer Service
Numerous reviews highlighted rude or indifferent staff, with several customers expressing disappointment in the lack of professionalism.
Order Accuracy
Multiple instances of incorrect orders were noted, including missing items and wrong food being served, contributing to customer dissatisfaction.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with cold or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty cups and overall cleanliness concerns.
SL
shantese Leach
4 days ago
1.0
This location sucks.. I’ve ordered through uber twice, due to not being able to get out n about. they have mess up my order both times! I’ve tried calling there is no way to contact them the phone rings once n hangs up!
BV
Brandon Vanvorst
6 days ago
1.0
I'm not new McDonalds but this is impressive and not in a good way.
Moved down the road about 8 months ago and have been about a dozen times. I order the same thing almost every time (10pc nugget meal) is always messed up.
Today, as normal I ordered the 10pc nuggets with lg fries & lg soda. Today I received a medium fry and 13 nuggets. Fries are cold and undercooked to the point I think some are still frozen, nuggets are dry and not fresh.
This wasn't about being busy for lunch. It was me a 1 other car in the drive through line. I pulled up and told the person my order, didn't even wait. The gas station maybe had 5-6 cars and few people pumping gas.
TT
Tiktokpage
Feb 16, 2026
1.0
I’ve been waiting twenty mins in stall 5 for a bacon egg and cheese McGriddle. Also four cars beside me each slot full waiting. This has made me late once again never stopping at this location again. This is third time and each time wait over 15 mins for food.
RS
Robby Simpson
Feb 4, 2026
1.0
They are rude and completely unprofessional!! Their ice is contaminated!! Their ice taste like moldy water!! Be warned!! And they don't care!!!!
Run!!! Don not eat here!!
Managment is a joke, most rude people I've ever dealt with!!!
PL
pulas lala
Jan 31, 2026
5.0
Very hard working people, exelent service the food is always great 👍
What are the regular opening hours for McDonald's at 410 Old Hickory Blvd, Brentwood?
McDonald's at 410 Old Hickory Blvd is open daily from 5:00 AM to 11:00 PM on most days, with some late closings until midnight on Tuesday through Thursday and opening at 6:00 AM on Fridays.
When is the drive-thru at this McDonald's location open?
The drive-thru is open daily starting at 5:00 AM, closing at 11:00 PM on most days, but stays open until midnight Tuesday through Thursday. On Fridays, it opens an hour later at 6:00 AM and closes at 11:00 PM.
What delivery services does McDonald's offer at this location?
This McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery through their online ordering system and app.
How can I place an order online for delivery from this McDonald's?
You can place an order for delivery by visiting the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or by using the McDonald's app available on iOS and Android.
Does this McDonald's accept mobile payments and which options are available?
Yes, this McDonald's accepts mobile payment options including Apple Pay, Android Pay, as well as major credit cards like Visa, MasterCard, Discover, American Express, and also cash.
What amenities and services does the McDonald's at 410 Old Hickory Blvd offer to customers?
Customers can enjoy wireless internet (WiFi), drive-thru service, McDelivery, mobile ordering, mobile offers, and can purchase gift cards.
What are some nearby gas stations if I need to fuel up before or after visiting McDonald's?
Nearby gas stations include Daily's and Shell, which also offers convenience store and oil change services, making it easy to fuel your vehicle while visiting McDonald's.
Are there any other fast food restaurants close to this McDonald's location?
Yes, nearby fast food options include Wendy's and Zaxby's for a variety of burger and chicken meal choices, and also another McDonald's location nearby.
What nearby healthcare and pharmacy options are available for customers in the area?
Walgreens and Walmart Pharmacy are close by for convenience needs, and Vanderbilt Health Clinic at Walgreens Nippers Corner offers health and medical services near McDonald's.
How can I find McDonald's online presence and special offers?
You can follow McDonald's on social media platforms like Facebook, Instagram, TikTok, and X (Twitter) with handle @mcdonalds. Also, check the MyMcDonald's Rewards program for points toward free food on their official website.
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