Five Guys

4.3
336 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 330 Franklin Road in Brentwood is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
330 Franklin Road, Brentwood, TN
37027, United States

Hours

Reviews

4.3
336 reviews
5 stars
207
4 stars
71
3 stars
31
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Burgers and fries are generally praised for being fresh and delicious, though some customers noted issues with flavor and seasoning.

Pricing

Many customers expressed concerns about high prices, feeling that the cost does not match the quality of the food.

Customer Service

Service is often highlighted as friendly and efficient, with some standout employees receiving specific praise.

Consistency

The food quality and experience are generally consistent across locations, with some customers noting this as a positive aspect.

Cleanliness

While some reviews mention cleanliness, there are also reports of dirty tables and a lack of attention to cleaning during busy times.
  • LA
    Laura Alexander
    Nov 6, 2025
    4.0
    It's a really good burger. My holy grail is in'nout but that doesn't exist in my state, so this is a decent enough replacement when you're craving
  • TG
    That_ Guy_Chet_
    Oct 25, 2025
    5.0
    Cheeseburger is consistent at all locates. Been hot dog good as well.
  • AA
    Alexst03
    Oct 23, 2025
    2.0
    Well I’m really disappointed, I asked to have just a regular hamburger and got nothing inside… is that how do you consider Regular hamburgers? Or I shall specify every single ingredient? I’m don’t know what should be inside I’m not a pro - you are
  • JW
    J W
    Oct 8, 2025
    5.0
    You can't beat their burgers and fries, which are so fresh and good.
  • LD
    LAUREN DOTTERER
    Sep 12, 2025
    5.0
    Odman is working hard and giving exception customer service. Great hire!! Wish there were more people like him. He’s every business owners dream!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.