Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brentwood, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
447 reviews
5 stars
164
4 stars
65
3 stars
43
2 stars
49
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Product Availability
Many reviews indicated that the location frequently runs out of popular items, including donuts and food options.
Wait Times
Customers consistently experienced long wait times in both the drive-thru and inside the store, often leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unclean bathrooms.
Management Issues
Feedback suggests poor management practices, with staff being untrained and the overall operation being disorganized.
- JWJOHN WLOSEKDec 27, 20253.0Coffee seemed like it was watered down. It didn't have the great taste that Dunkin is known for.
- RLRick LundgrenDec 18, 20251.0Inadequate, untrained staffing so horrible service. Had to walk out without ordering.
- NPNicholas PounderDec 18, 20251.0I understand that they are short staff but that is no way to treat customers. The lead supervisor was very rude and frustrated, took the anger out on the customer. One customer left due to that experience. Pretty rough experience and don’t think I’ll be back to that location.
- EPEd PerryDec 5, 20251.0Can't say much for food they didn't have anything left but plain glazed donuts at 9am. And turns out don't make on site so yea. Staff was freindly not sure why they were there with nothing but coffee really to sell.
- DMDaria MoranNov 29, 20251.0They don't honor their posted business hours. They claim to be open till 9:00pm but they refused to serve me at 8:30. If you want to close at 8 then update your posted hours to reflect that and stop wasting people's time.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Brentwood, TN?
Dunkin' in Brentwood is open from 4:30 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services, ensuring convenient options for customers.
What are some of the featured drinks available for the holiday season at this Dunkin'?
During the holiday season, Dunkin' offers new specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Where is Dunkin' located in Brentwood, TN?
Dunkin' is located at 4930 Thoroughbred Ln, inside the Merchants Walk Shopping Center, Brentwood, TN 37027.
What types of food and beverages can I expect at Dunkin' Brentwood?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of other baked goods served for breakfast, brunch, and lunch.
Can I order ahead using an app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab-and-go experience.
Does this location have a drive-thru service?
Yes, the Dunkin' in Brentwood offers a drive-thru service for added convenience.
What nearby dining options are close to Dunkin' Brentwood?
Nearby dining options include Another Broken Egg Cafe for breakfast and brunch, Tennō Japanese Restaurant for Japanese cuisine, Vittles Restaurant serving American dishes, and Cinco de Mayo Mexican Restaurant.
What nearby fitness or recreational places can I visit around Dunkin'?
Fitness and recreation options near Dunkin' include GOLFTEC Brentwood for golf instruction, Barre3 pilates studio, and All American Swim for swimwear and gear.
Are there nearby salons or spas customers can visit before or after stopping by Dunkin'?
Yes, local salons and spas such as Brentwood Nail Bar, R3 Anti Aging and Medspa, Vtina Beauty, and Cookie Cutters Haircuts for Kids are conveniently located near Dunkin'.