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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(447 reviews)

Business Details

(615) 307-7308
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brentwood, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4930 Thoroughbred Ln, Brentwood, TN
37027, United States

Hours

Reviews

3.2
447 reviews
5 stars
165
4 stars
65
3 stars
43
2 stars
49
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and unfulfilled orders.

Product Availability

Many reviews mentioned that the location frequently runs out of popular items, particularly donuts, leading to customer dissatisfaction.

Cleanliness Issues

Several customers noted unsanitary conditions in the store, including dirty floors and bathrooms.

Management Concerns

Customers expressed concerns about poor management, citing disorganization and lack of staff training as contributing factors to their negative experiences.
  • IO
    Isaac Oroman
    Feb 10, 2026
    1.0
    I was waiting in front and it was no one there Bad service
  • JW
    JOHN WLOSEK
    Dec 27, 2025
    3.0
    Coffee seemed like it was watered down. It didn't have the great taste that Dunkin is known for.
  • RL
    Rick Lundgren
    Dec 18, 2025
    1.0
    Inadequate, untrained staffing so horrible service. Had to walk out without ordering.
  • NP
    Nicholas Pounder
    Dec 18, 2025
    1.0
    I understand that they are short staff but that is no way to treat customers. The lead supervisor was very rude and frustrated, took the anger out on the customer. One customer left due to that experience. Pretty rough experience and don’t think I’ll be back to that location.
  • EP
    Ed Perry
    Dec 5, 2025
    1.0
    Can't say much for food they didn't have anything left but plain glazed donuts at 9am. And turns out don't make on site so yea. Staff was freindly not sure why they were there with nothing but coffee really to sell.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brentwood, TN?

Dunkin' in Brentwood is open from 4:30 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services, ensuring convenient options for customers.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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