Brand Certified
Chipotle Mexican Grill
3.5(590 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
269 Franklin Rd, Brentwood, TN
37027, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 679-4845
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/brentwood/269-franklin-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1495
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Brentwood Nashville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
590 reviews
5 stars
259
4 stars
105
3 stars
53
2 stars
33
1 star
140
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, leading to dissatisfaction with value for money.
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty dining areas and overflowing trash.
Food Quality
While some customers enjoyed the food, there were several complaints about food quality, including undercooked or poorly prepared items.
- AFAlex FFeb 16, 20261.0Higher prices and lower quality food, this is what Chipotle has become. Never know if your portion size is going to be tiny or if your meat is going to be a large chunk of gristle, but you know it’s going to be expensive. And now you have no way to discuss your mobile order aside from a chat bot on the app which ignores your requests.
- DDDomFeb 16, 20265.0Good food and great customer service. When my food got stolen, they made me a new bowl promptly. Thank you! 2/16/26
- AAA A AFeb 3, 20261.0Pick up Service
- JWJ WJan 20, 20265.0They have a great bowl, absolutely love the steak also the carne-asada. staff is usually friendly. The dining room usually needs help wish they would do better at keeping it cleaned up maybe hire some managers from Chick-fil-A.
- ECEvan Leigh CarderDec 19, 20251.0I arrived at the time the app said my food would be ready, but it wasn’t there. I waited another 10 minutes, then had to get a worker’s attention. After checking the bags and the system, she shrugged and said it looked like my food had been stolen, then just stared at me. After a few minutes, I asked if they could remake the food I had already PAID for (including double protein). I waited again, and when I finally ate, the chicken was burnt and missing the extra cheese. Food was stolen, poor customer service, and burnt food overall.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Brentwood Nashville?
Chipotle Mexican Grill is located at 269 Franklin Rd, Brentwood, TN 37027, USA.
What are the opening hours of Chipotle Mexican Grill in Brentwood Nashville?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Brentwood Nashville offer delivery and pickup services?
Yes, Chipotle Brentwood offers both in-store pickup and delivery services.
How can I order food online from Chipotle Brentwood?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What types of food does Chipotle Mexican Grill serve at Brentwood Nashville?
They serve customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Brentwood Nashville committed to sustainable and responsible food sourcing?
Yes, they follow 'Food with Integrity' principles, prioritizing ingredients from farms with humane and sustainable practices without artificial colors, flavors, or preservatives.
What payment methods does Chipotle Brentwood accept?
They accept credit cards and offer gift cards as a payment option.
Which coffee shop is located near Chipotle Brentwood Nashville, and how might it enhance my visit?
Starbucks is nearby, a great place to grab coffee or smoothies before or after enjoying your meal at Chipotle.
Where can I find banking services near Chipotle Brentwood?
Simmons Bank, U.S. Bank, and US Bank ATM are nearby, convenient for any banking needs while visiting the area.
Are there any other dining options near Chipotle Brentwood Nashville?
Yes, Ruby Tuesday and Jason's Deli are nearby restaurants offering different food choices if you want to explore more dining options after visiting Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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