Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
While many customers praised the bagels and sandwiches as delicious and fresh, others reported inconsistencies in quality and preparation, with some describing the bagels as dry or overcooked.
Customer Service
Feedback on customer service was mixed; some customers highlighted friendly and accommodating staff, while others reported rude behavior and poor management, particularly from a specific manager.
Atmosphere
The dining area received criticism for being dimly lit, uninviting, and lacking cleanliness, with several customers expressing disappointment over the lack of a comfortable dining space.
Inconsistency
Customers noted issues with stock availability, particularly on busy days, and problems with online ordering, leading to frustration over unfulfilled orders.
AA
ABoyNamedSue
Jan 18, 2026
1.0
Not impressed with the bagel I got.
AH
Amanda Hafeman
Jan 3, 2026
5.0
This is the best Bruegger’s location. I love the Herby Turkey and they make it perfect here. They are always so accommodating and kind at this location. Highly recommend!
RW
Renee Wanamaker
Dec 9, 2025
5.0
They have the friendliest staff of anywhere I've eaten recently. Seriously the nicest people working here. The bagels are soft and fresh. The sandwiches are delicious. I'm a big fan of this location.
MT
Mark Toma
Dec 6, 2025
2.0
I have been coming here for 15 years, but I have not stepped foot in the store except for one time in the last 18 months and I regret doing it because it is an absolute rip off. The size of the bagels have diminished greatly. The customer service has gone downhill dramatically And there is absolutely zero and I mean zero value for your money. It is a complete and total rip off now and the quality has regressed significantly. There is a bagel place that I have to travel literally 45 minutes to get to on the other side of Nashville and I don’t mind doing it because number one the bagels are much much better the price is actually reasonable And shows a respect to their customers. I will tell everybody I know that there are numerous and I mean, numerous bagel places now that have better quality and they are a couple that offer a much much better value for your money. The owners and new management of this establishment are disgraceful and an embarrassment to restaurant owners, they should be absolutely ashamed of themselves for ripping off people to this extent.
DM
Doug Michael
Nov 3, 2025
5.0
My wife "Lots of flavor." Savannah made the sandwiches to look like the pictures. Excellent attention to detail. I give the Farmhouse the edge over the Western because it's the softest bagel ever.
Frequently Asked Questions About Bruegger's Bagels
What type of food does Bruegger's Bagels specialize in?
Bruegger's Bagels specializes in authentic New York style bagels, breakfast and deli sandwiches, and made-in-Vermont cream cheese.
What are the opening hours of Bruegger's Bagels at 330 Franklin Road, Brentwood?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, breakfast and lunch catering is available and can be ordered online.
Can I order food ahead of time for faster service?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Bruegger's Bagels offer takeout and delivery?
Yes, the location offers takeout, delivery, in-store pickup, and dine-in services.
Where is Bruegger's Bagels located?
It is located at 330 Franklin Road, Brentwood, TN 37027, USA.
What nearby places can I visit before or after Bruegger's Bagels?
Nearby places include the Pizza Hut for a casual pizza meal, Massage Envy - Brentwood North if you're looking for relaxation and spa services, and The UPS Store for printing and shipping needs.
Are there fitness and wellness centers near Bruegger's Bagels?
Yes, Pure Barre offers barre classes, yoga, and boot camp workouts nearby, and Massage Envy provides massage and spa services in the area.
Can I combine a visit to Bruegger's Bagels with shopping or other errands nearby?
Absolutely, there are several nearby places including Stein Mart department store and The UPS Store for shopping and courier services, allowing you to conveniently run errands before or after your meal.
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