Bruegger's Bagels

3.8
235 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
330 Franklin Road, Brentwood, TN
37027, United States

Hours

Reviews

3.8
235 reviews
5 stars
126
4 stars
30
3 stars
24
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the bagels and sandwiches for being fresh and delicious, others reported inconsistencies in quality and preparation, with some bagels described as dry or poorly made.

Customer Service

Feedback on customer service was mixed; some customers highlighted friendly and accommodating staff, while others reported rude behavior and poor management, particularly from a specific manager.

Atmosphere

The dining area received negative comments for being dimly lit, uninviting, and lacking cleanliness, with some customers expressing disappointment over the lack of dine-in options.

Order Fulfillment

Several reviews mentioned issues with order accuracy and availability, including being out of stock on popular items and confusion over ordering procedures.
  • AH
    Amanda Hafeman
    Jan 3, 2026
    5.0
    This is the best Bruegger’s location. I love the Herby Turkey and they make it perfect here. They are always so accommodating and kind at this location. Highly recommend!
  • RW
    Renee Wanamaker
    Dec 9, 2025
    5.0
    They have the friendliest staff of anywhere I've eaten recently. Seriously the nicest people working here. The bagels are soft and fresh. The sandwiches are delicious. I'm a big fan of this location.
  • MT
    Mark Toma
    Dec 6, 2025
    2.0
    I have been coming here for 15 years, but I have not stepped foot in the store except for one time in the last 18 months and I regret doing it because it is an absolute rip off. The size of the bagels have diminished greatly. The customer service has gone downhill dramatically And there is absolutely zero and I mean zero value for your money. It is a complete and total rip off now and the quality has regressed significantly. There is a bagel place that I have to travel literally 45 minutes to get to on the other side of Nashville and I don’t mind doing it because number one the bagels are much much better the price is actually reasonable And shows a respect to their customers. I will tell everybody I know that there are numerous and I mean, numerous bagel places now that have better quality and they are a couple that offer a much much better value for your money. The owners and new management of this establishment are disgraceful and an embarrassment to restaurant owners, they should be absolutely ashamed of themselves for ripping off people to this extent.
  • DM
    Doug Michael
    Nov 3, 2025
    5.0
    My wife "Lots of flavor." Savannah made the sandwiches to look like the pictures. Excellent attention to detail. I give the Farmhouse the edge over the Western because it's the softest bagel ever.
  • RN
    Russell Neeley
    Oct 26, 2025
    1.0
    This is a bleak, unfinished and ugly place to overspend on a crappy bagel.

Frequently Asked Questions About Bruegger's Bagels

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, breakfast and deli sandwiches, and made-in-Vermont cream cheese.

What are the opening hours of Bruegger's Bagels at 330 Franklin Road, Brentwood?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.