The food is amazing, the best Japanese food around in my honest opinion. The service is great, our waitress was perfect.
AP
Amanda Powers
Sep 3, 2025
5.0
I will be going back! The atmosphere was amazing the food was fantastic and the waitress she was an absolute gem. I have never experienced a Japanese restaurant like this. I would highly suggest going and trying them if you haven't.
JJ
Jon Jones
Sep 1, 2025
5.0
Excellent meal. Exactly what you'd expect, but done really well. Super sweet and attentive server. Large portion. We are pleased.
KS
Kaitlyn Slagle
Aug 21, 2025
3.0
Usually, I have no problem with Shoku. But today, my crab rangoons are EMPTY… all of them…. I dont know what happened but it’s a very sad lunch day.
AJ
Ashley Jones
Aug 20, 2025
1.0
Shoku in Blountville has been going downhill for quite some time, but today was by far the worst. I waited a HOUR for a to go order they said would be ready in 30 minutes. They didn't care, they didn't offer me anything for the inconvenience. The staff member told me to have a nice day when I complained, dismissing my time they wasted. It was very disrespectful.
While I am there waiting I ran into some of my friends. They go up to pay with their receipts and because the party was over eight they were charged a gratuity fee of 20%, which did not surprise me. But on top of that fee there was a $.53 hospitality fee. When I asked what that fee was for, the cashier said it was the fee the system charged to use it. Not the credit card use fee but the fee there internal system charges to use a Point of Sale System. How is that fair to the customer? We are already struggling to even go out to eat, let alone get more fees added to our bills.
Bottom line-Shoku has been less and less customer service oriented for a long time but now they have lost my business entirely and I hope my friends also. No customer should have to wait a hour for a to go order from a business who doesn't care they wasted your time nor should you be charged because that business chooses to use a POS system.
So if you do decide to go there be prepared for high prices, an additional .53 cents and possibly a really long wait followed by the kind of customer service that told me to NEVER RETURN.
Frequently Asked Questions About Shoku Japanese Steak House
What are the regular opening hours of Shoku Japanese Steak House?
Shoku Japanese Steak House is open Tuesday to Thursday and Sunday from 11:00 AM to 2:00 PM and 4:30 PM to 8:30 PM. On Friday, it is open from 11:00 AM to 2:00 PM and 5:00 PM to 9:00 PM. Saturday hours are from 4:00 PM to 9:00 PM. The restaurant is closed on Mondays.
Are there any temporary closing hours during the day?
Yes, from Tuesday to Thursday and on Sunday, the restaurant is closed from 2:00 PM to 4:30 PM. On Friday, it closes from 2:00 PM to 5:00 PM in the afternoon.
Where is Shoku Japanese Steak House located?
Shoku Japanese Steak House is located at 1921 Highway 394, Suite 1, Blountville, TN 37617, USA.
What type of cuisine does Shoku Japanese Steak House offer?
Shoku Japanese Steak House offers authentic Japanese cuisine, specializing in dishes like Sesame Chicken and various Japanese entrees.
What payment options are accepted at Shoku Japanese Steak House?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
Since when has Shoku Japanese Steak House been serving customers?
Shoku Japanese Steak House has been established and serving customers since 2001.
What services are available at Shoku Japanese Steak House?
The restaurant offers Japanese cuisine, soups, sides, sauces, kid meals, lunch, dinner, and entrees.
Are there any banks near Shoku Japanese Steak House where I can withdraw cash?
Yes, there are several nearby banks and ATMs including Bank of Tennessee, LibertyX Bitcoin ATM, Eastman Credit Union ATM, The Exchange Network, and Knoxville TVA Employees Credit Union ATM.
I want to grab a different meal nearby. What other restaurants are close to Shoku Japanese Steak House?
Nearby dining options include Papa Johns Blountville, Giovanni's Italiano Cucina, La Corona Mexican Restaurant, Luigi Pizza, China King Chinese Restaurant, and Subway sandwich shop.
Are there any entertainment or recreational spots near Shoku Japanese Steak House?
Yes, the NASCAR Bristol Speedway is a nearby place offering race track events and concerts, which you might enjoy before or after your meal.