While many customers praised the food as delicious and well-prepared, there were several complaints about inconsistency, including issues with overcooked or oily dishes.
Service Issues
Numerous reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and dismissive staff behavior.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and additional fees, feeling that the value for money had declined.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others noted cleanliness issues.
Inconsistent Experience
Frequent customers reported a decline in overall experience, with varying levels of service and food quality noted across visits.
DP
Doug Porteous
Dec 30, 2025
4.0
Good cheap food
DH
Dylan Hyatt
Nov 25, 2025
1.0
Must be nice to be so busy and have so much business that you constantly take the phone off the hook so people can't order.
HR
Hannah Rutherford
Sep 21, 2025
5.0
The food is amazing, the best Japanese food around in my honest opinion. The service is great, our waitress was perfect.
AP
Amanda Powers
Sep 3, 2025
5.0
I will be going back! The atmosphere was amazing the food was fantastic and the waitress she was an absolute gem. I have never experienced a Japanese restaurant like this. I would highly suggest going and trying them if you haven't.
JJ
Jon Jones
Sep 1, 2025
5.0
Excellent meal. Exactly what you'd expect, but done really well. Super sweet and attentive server. Large portion. We are pleased.
Frequently Asked Questions About Shoku Japanese Steak House
What are the regular opening hours of Shoku Japanese Steak House?
Shoku Japanese Steak House is open Tuesday to Thursday and Sunday from 11:00 AM to 2:00 PM and 4:30 PM to 8:30 PM. On Friday, it is open from 11:00 AM to 2:00 PM and 5:00 PM to 9:00 PM. Saturday hours are from 4:00 PM to 9:00 PM. The restaurant is closed on Mondays.
Are there any temporary closing hours during the day?
Yes, from Tuesday to Thursday and on Sunday, the restaurant is closed from 2:00 PM to 4:30 PM. On Friday, it closes from 2:00 PM to 5:00 PM in the afternoon.
Where is Shoku Japanese Steak House located?
Shoku Japanese Steak House is located at 1921 Highway 394, Suite 1, Blountville, TN 37617, USA.
What type of cuisine does Shoku Japanese Steak House offer?
Shoku Japanese Steak House offers authentic Japanese cuisine, specializing in dishes like Sesame Chicken and various Japanese entrees.
What payment options are accepted at Shoku Japanese Steak House?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
Since when has Shoku Japanese Steak House been serving customers?
Shoku Japanese Steak House has been established and serving customers since 2001.
What services are available at Shoku Japanese Steak House?
The restaurant offers Japanese cuisine, soups, sides, sauces, kid meals, lunch, dinner, and entrees.
Are there any banks near Shoku Japanese Steak House where I can withdraw cash?
Yes, there are several nearby banks and ATMs including Bank of Tennessee, LibertyX Bitcoin ATM, Eastman Credit Union ATM, The Exchange Network, and Knoxville TVA Employees Credit Union ATM.
I want to grab a different meal nearby. What other restaurants are close to Shoku Japanese Steak House?
Nearby dining options include Papa Johns Blountville, Giovanni's Italiano Cucina, La Corona Mexican Restaurant, Luigi Pizza, China King Chinese Restaurant, and Subway sandwich shop.
Are there any entertainment or recreational spots near Shoku Japanese Steak House?
Yes, the NASCAR Bristol Speedway is a nearby place offering race track events and concerts, which you might enjoy before or after your meal.